Business Operations Manager

CarMax
Philadelphia
Workplace: OnsiteFull timeUSD 80,000 - 140,000 annuallyFunction: Business OperationsExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Multitasking","Independent decision-making","Data interpretation","Record accuracy"]

Lead and manage a team of 10–30 associates as a key member of the store’s Senior Management team. Drive operational excellence by recruiting, developing, and coaching associates; champion store initiatives; and ensure compliance with federal, state, and local regulations. Analyze data and manage P&L to identify process improvements and cost reductions, while owning Environmental, Health & Safety requirements for your department and/or location.

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CarMax
CarMax
2 months ago

Business Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Lead and manage a team of 10–30 associates as a key member of the store’s Senior Management team. Drive operational excellence by recruiting, developing, and coaching associates; champion store initiatives; and ensure compliance with federal, state, and local regulations. Analyze data and manage P&L to identify process improvements and cost reductions, while owning Environmental, Health & Safety requirements for your department and/or location.
Location: Philadelphia
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead and manage a team of 10–30 associates to ensure an exceptional customer experience.
  • •Recruit, hire, and develop associates; provide feedback, performance management, development plans, and annual reviews.
  • •Create an engaging work environment through round tables, one-on-ones, and engagement meetings.
  • •Analyze data and manage P&L to identify process improvements and cost reduction opportunities.
  • •Ensure compliance with federal, state, and local regulations and maintain Environmental, Health & Safety requirements for the department/location.
Travel: Low travel

Pay and Benefits

Salary: USD 80,000 - 140,000 annually
Perks:Sick TimePaid LeavePaid Holidays

Key Requirements

  • •3+ years of management experience (retail leadership preferred).
  • •Strong communication skills to speak, listen, and write effectively across departments.
  • •Ability to multi-task in a fast-paced environment while maintaining accuracy.
  • •Skilled in data interpretation and record accuracy to support business decisions.
  • •Flexibility for rotating schedules, nights, weekends, holidays, and occasional travel.
Experience:3+ yearsRetail
Education:Bachelor's
Skills:CommunicationMultitaskingIndependent decision-makingData interpretationRecord accuracy
Tech Stack:WordExcelP&L

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn