Control Room Operator

AECOM
Omaha
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 1+ yearsEducation: bachelorsSkills: ["Reliability","Communication","Coordination","Incident reporting","Ability to follow procedures"]

Monitor and manage traffic incidents from a Traffic Management Center, using intelligent transportation system devices and an advanced transportation management software to detect, verify, and track incidents. Coordinate with response agencies and first responders, dispatch crews, and communicate impacts to stakeholders via digital message signs, websites, social media, and media outlets. Ensure incident logging, equipment-failure reporting, and lane closure/diversion coordination in a 24/7/365 rotating shift environment in Omaha.

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AECOM
AECOM
1 month ago

Control Room Operator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Monitor and manage traffic incidents from a Traffic Management Center, using intelligent transportation system devices and an advanced transportation management software to detect, verify, and track incidents. Coordinate with response agencies and first responders, dispatch crews, and communicate impacts to stakeholders via digital message signs, websites, social media, and media outlets. Ensure incident logging, equipment-failure reporting, and lane closure/diversion coordination in a 24/7/365 rotating shift environment in Omaha.
Location: Omaha
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Monitor, detect, verify, and report traffic incidents on Nebraska roadways using intelligent transportation system devices.
  • •Coordinate with response agencies to manage incident clearance and distribute traveler information through digital message signs, websites, social media, and media outlets.
  • •Manage and log traffic incidents in an advanced transportation management system software.
  • •Dispatch incident response crews and assist with coordination of lane closures and diversion routes for incidents involving injury.
  • •Detect, confirm, and track equipment failures affecting control room operations and coordinate resolution with local municipalities and stakeholders.

Pay and Benefits

Salary: USD 25 hourly
Perks:Health InsuranceDental

Key Requirements

  • •High school diploma plus 1+ year experience as a Traffic Monitoring Operator or related experience.
  • •Valid driver’s license in good standing.
  • •Ability to work in a 24/7/365 operating environment, including weekend, night, and holiday shifts.
  • •Professional, reliable, self-motivated, and able to follow strict standard operating procedures.
  • •Associate’s degree (preferred) and demonstration of reliability plus prior experience in a fast-paced, technology-infused environment.
Experience:1+ years
Education:Bachelor's
Skills:ReliabilityCommunicationCoordinationIncident reportingAbility to follow procedures
Licenses:Driver’s license
Languages:English
Tech Stack:Intelligent transportation system devicesAdvanced transportation management system softwareCCTV camerasDigital message signsComputer systemsCommunication systemsRadio

Company Brief

AECOM
AECOM is a global infrastructure firm providing design, consulting, construction, and management services across transportation, buildings, water, environment, and energy sectors, delivering large-scale projects for public- and private-sector clients worldwide.
Industry: Civil Engineering
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Los Angeles, United States
Founded: 1990
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