Compliance Customer Success Manager

dili
United States
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Proactive","Detail-oriented","Organizational","Communication","Multitasking"]

Help clients onboard and successfully use an AI-powered platform that automates prevailing wage and apprenticeship compliance audits. You’ll serve as the primary point of contact, coordinate submission of payroll documentation from subcontractors, and use the system to track progress and generate accurate reports. Proactively identify compliance risks, collaborate with internal teams to address issues, and provide feedback to improve platform functionality and user experience.

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FursaFursa
dili
dili
3 hours ago

Compliance Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Help clients onboard and successfully use an AI-powered platform that automates prevailing wage and apprenticeship compliance audits. You’ll serve as the primary point of contact, coordinate submission of payroll documentation from subcontractors, and use the system to track progress and generate accurate reports. Proactively identify compliance risks, collaborate with internal teams to address issues, and provide feedback to improve platform functionality and user experience.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Serve as the primary client contact, clearly communicating compliance processes and requirements.
  • •Coordinate payroll documentation collection from subcontractors to support successful audits.
  • •Use the AI-driven platform to track compliance documentation, monitor client progress, and generate reports.
  • •Identify potential compliance risks proactively and collaborate with internal teams to address them.
  • •Provide feedback to enhance platform functionality and user experience.

Pay and Benefits

Equity and Bonus:Equity
Perks:MedicalDentalVisionRemote Work

Key Requirements

  • •3+ years of experience in detail-oriented, client-facing roles.
  • •Strong organizational, communication, and multitasking skills.
  • •Ability to quickly learn and master new software tools.
  • •Highly dependable and able to independently manage multiple projects.
Experience:5+ years
Skills:ProactiveDetail-orientedOrganizationalCommunicationMultitasking
Tech Stack:AI

Eligibility

Nationality:US National

Company Brief

dili
Provides an AI-powered platform to extract, analyze, and manage information from legal documents and contracts, automating due diligence, contract review, and document intelligence workflows for legal and business teams.
Industry: LegalTech
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