Service Center Agent im Bereich Schaden (mensch*) - (VZ/40 Std.) (Wien, AT)

First point of contact for customers regarding claims, handling inquiries by phone and in writing and providing fast initial support. Process digital claim documents, answer questions about claim status, actively offer service support throughout the damage process, and determine inspections and appointments for expert assessments. Independently manage straightforward claims with a service-oriented approach within a service center team.