Executive.Call Center.Aster Retail HO

Aster
United Arab Emirates
Workplace: OnsiteFull timeFunction: Data Science & Machine LearningEducation: bachelorsSkills: ["Communication","Problem-solving","Customer service","Teamwork"]

Frontline executive call center role in the UAE, handling customer inquiries, resolving issues, and coordinating with internal teams to ensure high service levels. This position sits in Enabling & Support with a Bachelor’s degree requirement and is posted for full-time employment in a retail operations setting.

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FursaFursa
Aster
Aster
7 months ago

Executive.Call Center.Aster Retail HO

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Frontline executive call center role in the UAE, handling customer inquiries, resolving issues, and coordinating with internal teams to ensure high service levels. This position sits in Enabling & Support with a Bachelor’s degree requirement and is posted for full-time employment in a retail operations setting.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning

Key Responsibilities

  • •Handle and resolve customer inquiries via phone, email, or chat in a timely manner
  • •Provide accurate information and troubleshoot issues to ensure first-contact resolution
  • •Escalate complex problems to appropriate teams and track progress
  • •Maintain thorough documentation of interactions and update CRM records
  • •Collaborate with cross-functional teams to improve customer satisfaction and processes

Key Requirements

  • •Bachelor's Degree required
  • •Experience in executive call center or customer support preferred
  • •Strong communication and problem-solving skills
  • •Ability to handle high-volume inquiries and maintain service levels
  • •Collaborative with internal teams to resolve customer issues
Experience:Customer serviceCall center
Education:Bachelor's
Skills:CommunicationProblem-solvingCustomer serviceTeamwork
Languages:English

Company Brief

Aster
Aster DM Healthcare operates hospitals, clinics, pharmacies and diagnostic centers across the Middle East and India, delivering integrated primary, secondary and tertiary healthcare services along with specialty care and allied medical services.
Industry: Healthcare Providers
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1987
WebsiteLinkedIn