Rental Coordinator

EquipmentShare
Huntsville
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Interpersonal skills","Problem-solving","Customer focus","Relationship building","Adaptability"]

Coordinate equipment rentals at a facility in Huntsville, guiding inbound leads through the rental process and building relationships with contractors and construction company principals. Maintain and nurture customer relationships to ensure satisfaction, promptly resolve inquiries and complaints, and develop sales strategies to increase market share and improve customer experience. Leverage EquipmentShare’s proprietary T3 technology to keep machine and customer information current.

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EquipmentShare
EquipmentShare
1 day ago

Rental Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Coordinate equipment rentals at a facility in Huntsville, guiding inbound leads through the rental process and building relationships with contractors and construction company principals. Maintain and nurture customer relationships to ensure satisfaction, promptly resolve inquiries and complaints, and develop sales strategies to increase market share and improve customer experience. Leverage EquipmentShare’s proprietary T3 technology to keep machine and customer information current.
Location: Huntsville
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the equipment rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals.
  • •Maintain and nurture existing customer relationships to ensure high satisfaction and service quality.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •High School diploma or equivalent.
  • •Strong interpersonal and problem-solving skills to address customer needs.
  • •Able to build, nurture, and maintain customer relationships through the rental process.
  • •Effective listening and commitment to solving customers’ problems.
  • •Adaptable to a fast-paced environment while continuously learning EquipmentShare products and services.
Education:High School
Skills:Interpersonal skillsProblem-solvingCustomer focusRelationship buildingAdaptability
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn