Systems Administrator Technician _TS/SCI with Polygraph

General Dynamics
United States
Workplace: OnsiteFull timeUSD 64,230 - 74,750 annuallyFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: certificationSkills: ["Customer service orientation","Troubleshooting","Communication","Incident coordination","Process improvement"]

Support IT infrastructure operations for government and defense programs by installing, upgrading, repairing, and troubleshooting computer, server, VoIP, video conferencing, and related hardware. Handle daily systems checks and datacenter walkthroughs, resolve incidents and requests, perform IMACD support, and maintain asset/configuration records in CMDB. Coordinate with customers and stakeholders, update documentation and knowledge articles, and contribute to incident/change management and process improvements onsite in Aurora, CO under TS/SCI with polygraph requirements.

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General Dynamics
General Dynamics
2 weeks ago

Systems Administrator Technician _TS/SCI with Polygraph

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: first listed 2 weeks ago

Job Summary

Support IT infrastructure operations for government and defense programs by installing, upgrading, repairing, and troubleshooting computer, server, VoIP, video conferencing, and related hardware. Handle daily systems checks and datacenter walkthroughs, resolve incidents and requests, perform IMACD support, and maintain asset/configuration records in CMDB. Coordinate with customers and stakeholders, update documentation and knowledge articles, and contribute to incident/change management and process improvements onsite in Aurora, CO under TS/SCI with polygraph requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Perform service operations and service transition for IT infrastructure including desktops, thin clients, servers, telephones, cabling, and administration.
  • •Install, upgrade, repair, and support customer baseline equipment and related devices.
  • •Conduct daily systems checks and datacenter walkthroughs for alerts/alarms and service degradation.
  • •Troubleshoot, diagnose, isolate, and resolve system service failures and support incident resolution timelines.
  • •Maintain and update incident/change documentation, including CMDB and knowledge articles, and communicate status to customers and stakeholders.
Travel: Low travel

Pay and Benefits

Salary: USD 64,230 - 74,750 annually
Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

  • •1+ years of related experience supporting IT infrastructure and hardware.
  • •Understand desktop computers, thin clients, servers, VoIP phones, video conferencing, cabling standards, installation, systems administration, testing equipment, and ITIL best practices.
  • •Must currently possess an appropriate DoD Information Assurance (IA) certification: CompTIA Security+ CE is the minimum.
  • •Troubleshoot and resolve incidents and change requests using baseline systems/services and troubleshooting techniques, including IMACD support.
  • •US Citizenship required; Clearance Level: TS/SCI with Polygraph.
Experience:1+ years
Education:Certification / Diploma
Skills:Customer service orientationTroubleshootingCommunicationIncident coordinationProcess improvement
Certifications:CompTIA Security+ CETS/SCI with Polygraph
Tech Stack:ITILVoIPCMDBIMACDCompTIA Security+ CETS/SCI

Eligibility

Security Clearance:TS/SCIPolygraph

Company Brief

General Dynamics
Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Tysons / Fairfax, United States
WebsiteLinkedIn