Digital Content Operations Coordinator

The North Face
Switzerland
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 2-3 yearsSkills: ["Interpersonal skills","Collaboration","Organizational skills","Attention to detail","Problem-solving"]

Coordinate end-to-end product content workflows for digital channels, ensuring PDP assets (images and descriptions) are delivered accurately and on time. Partner with ecommerce merchandising, content, creative teams, and external agencies to maintain data quality, manage operational processes, validate product line lists, and coordinate marketing sample ordering, shipping, and digital asset delivery. Perform quality checks and help drive process improvements and operational reporting.

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FursaFursa
The North Face
The North Face
1 day ago

Digital Content Operations Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Coordinate end-to-end product content workflows for digital channels, ensuring PDP assets (images and descriptions) are delivered accurately and on time. Partner with ecommerce merchandising, content, creative teams, and external agencies to maintain data quality, manage operational processes, validate product line lists, and coordinate marketing sample ordering, shipping, and digital asset delivery. Perform quality checks and help drive process improvements and operational reporting.
Location: Switzerland
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Coordinate product sample ordering, tracking, and management throughout content production workflows.
  • •Own coordination and shipment of marketing samples to meet campaign, PR, and business requirements.
  • •Maintain and validate product line lists for accuracy and content production readiness.
  • •Manage tracking and delivery of digital assets and product content to internal systems and stakeholders.
  • •Coordinate product description creation, review, translation activities, and resolve content/asset discrepancies with quality checks.

Pay and Benefits

Perks:Gym MembershipDiscountSubsidized Canteen

Key Requirements

  • •2-3 years’ experience in eCommerce, digital content operations, merchandising operations, or a related field.
  • •Excellent interpersonal skills to collaborate across teams and stakeholders.
  • •Strong organizational and project coordination skills.
  • •Excellent attention to detail and problem-solving abilities.
  • •Proficiency in Microsoft Excel and other Office applications.
Experience:2-3 yearsECommerceDigital content operationsMerchandising operations
Skills:Interpersonal skillsCollaborationOrganizational skillsAttention to detailProblem-solving
Tech Stack:Microsoft ExcelMicrosoft Office

Company Brief

The North Face
Designs, manufactures, and sells outdoor apparel, footwear, and equipment for activities like mountaineering, hiking, and skiing. Known for technical performance gear and iconic outerwear, the brand serves consumers worldwide through retail and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Alameda, United States
Founded: 1966
WebsiteLinkedIn