Sr. Sales Associate

Tapestry
Anywhere
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer communication","Brand ambassador mindset","Customer service","Team collaboration","Fast-paced work adaptability"]

Drive sales and productivity goals at the Coach store by using Coach selling skills and service training. Represent the brand as an ambassador, deliver customer service that meets or exceeds Coach Experience standards, and consistently anticipate customer needs. Model sales behaviors from company training across omni-channel and virtual selling. Support team performance, help build an inclusive store culture, and contribute to customer data acquisition for brand marketing and clienteling.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Tapestry
Tapestry
1 month ago

Sr. Sales Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Drive sales and productivity goals at the Coach store by using Coach selling skills and service training. Represent the brand as an ambassador, deliver customer service that meets or exceeds Coach Experience standards, and consistently anticipate customer needs. Model sales behaviors from company training across omni-channel and virtual selling. Support team performance, help build an inclusive store culture, and contribute to customer data acquisition for brand marketing and clienteling.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Meet personal sales and productivity goals while understanding how individual productivity impacts store performance.
  • •Represent Coach to consumers and behave as a brand ambassador.
  • •Model sales behaviors from company training, including omni-channel sales and virtual selling services.
  • •Achieve sales goals and serve customers according to Coach Experience standards.
  • •Contribute as a team member, champion initiatives, and support customer data acquisition for brand marketing and clienteling communications.

Key Requirements

  • •Previous management experience in a luxury retail service environment is preferable; a mix of education and experience is considered.
  • •Strong knowledge of fashion trends and marketplace competition.
  • •Experience with POS operations and basic computer proficiency (iPad/laptop, Mobile POS), plus ability to read price/release sheets.
  • •Ability to communicate effectively with customers and team (oral and written) and manage sales floor demands, including moderate stockroom lifting and store climbing.
  • •Ability to work a flexible schedule including weekends and public holidays; eager to learn live stream shopping and product presentation techniques.
Experience:Luxury retail
Skills:Customer communicationBrand ambassador mindsetCustomer serviceTeam collaborationFast-paced work adaptability
Languages:English
Tech Stack:POSIPadMobile POSWalkie-talkieSocial media platforms

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor