collections analyst

Aon
Mexico City
Workplace: OnsiteFull timeFunction: Finance & AccountingExperience: 1+ yearsEducation: bachelorsSkills: ["Active listening","Analytical","Conflict resolution","Teamwork","Customer service"]

Manage customer and insurance collections by monitoring policy due dates, notifying clients, and providing payment tools to ensure timely payments. Coordinate with insurers on collection paperwork, handle accounts receivable quality and the uncollectibles reserve, and support internal and external client requests. Work with international accounts and collaborate with producing offices worldwide to resolve issues and keep collections processes running smoothly.

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FursaFursa
Aon
Aon
10 hours ago

collections analyst

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Manage customer and insurance collections by monitoring policy due dates, notifying clients, and providing payment tools to ensure timely payments. Coordinate with insurers on collection paperwork, handle accounts receivable quality and the uncollectibles reserve, and support internal and external client requests. Work with international accounts and collaborate with producing offices worldwide to resolve issues and keep collections processes running smoothly.
Location: Mexico City
Workplace: Onsite
Employment Type: Full time
Job Function: Finance & Accounting
Seniority: Entry level

Key Responsibilities

  • •Notify clients on policy expiration dates and ensure they have payment tools to make payments.
  • •Report payments to insurers so clients receive attention in case of a claim.
  • •Handle international accounts and coordinate with producing offices around the world.
  • •Maintain optimal quality of accounts receivable composition and the uncollectibles reserve.
  • •Manage collections paperwork with insurers and support internal and external customer requests.

Pay and Benefits

Perks:Wellness Stipend

Key Requirements

  • •Degree in Economic-Administrative fields (Licenciatura) completed.
  • •Intermediate English level.
  • •At least 1 year of experience in customer service, insurance, and collections (desirable).
  • •Proficiency with Word, Excel, and PowerPoint.
  • •Active listening and analytical skills, with conflict resolution and strong teamwork and customer service mindset.
Experience:1+ yearsInsuranceCollectionsCustomer service
Education:Bachelor's in Económica Administrativa
Skills:Active listeningAnalyticalConflict resolutionTeamworkCustomer service
Languages:English
Tech Stack:WordExcelPowerPoint

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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Glassdoor: 3.9
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