Field Service Professional - Woburn, MA (Woburn, MA, Virtual, 01801)

NRG Energy
United States
Workplace: OnsiteFull timeUSD 23.32 - 25.79 hourlyFunction: Field Service, Maintenance & Skilled TradesSkills: ["Customer focus","Integrity","Rapport building","Consultative communication","Problem-solving"]

Install, service, and troubleshoot smart home security and automation systems while proactively recommending upgrades and enhancements to improve customer peace of mind. Serve as Vivint’s on-site expert by evaluating customer homes, educating homeowners on how to use their systems, and applying strong safety practices. Join a team that provides paid training, coaching, and tools to support technical excellence and consultative selling in the field.

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NRG Energy
NRG Energy
3 weeks ago

Field Service Professional - Woburn, MA (Woburn, MA, Virtual, 01801)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Install, service, and troubleshoot smart home security and automation systems while proactively recommending upgrades and enhancements to improve customer peace of mind. Serve as Vivint’s on-site expert by evaluating customer homes, educating homeowners on how to use their systems, and applying strong safety practices. Join a team that provides paid training, coaching, and tools to support technical excellence and consultative selling in the field.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
  • •Evaluate customer homes and recommend or sell equipment upgrades or service enhancements on-site.
  • •Train homeowners on how to use their new system to protect their families.
  • •Conduct safety analysis of every home to help ensure a safe workplace for both technicians and customers.
  • •Grow through consistent coaching and leadership training within the organization.

Pay and Benefits

Salary: USD 23.32 - 25.79 hourly
Equity and Bonus:Equity
Schedule:4-Day Week
Perks:Health InsuranceDentalVision401kPaid HolidaysPaid LeaveEquity

Key Requirements

  • •A valid driver’s license and a good driving record; ability to pass post-offer background investigation and licensing requirements per applicable law.
  • •Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
  • •Ability to build rapport with diverse customers and act with integrity (customer-first attitude).
  • •Technical aptitude with experience in cable/satellite install, pest control, construction, or solar helpful but not required.
  • •Ability to lift and carry up to 45 lbs, climb ladders (up to 14 feet), and work in confined spaces like attics.
Skills:Customer focusIntegrityRapport buildingConsultative communicationProblem-solving
Licenses:Driver’s license
Tech Stack:Smart locksSecurity camerasHome automation systemsCell phoneTablet

Company Brief

NRG Energy
NRG Energy is a large integrated power company that owns and operates a diverse fleet of power generation assets and provides retail electricity services, energy solutions, and distributed energy resources to residential and commercial customers.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1989
WebsiteLinkedIn