Call Center Senior Associate
NTT
Gurugram
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2-4 yearsEducation: bachelorsSkills: ["Communication","Persuasion","Active listening","Customer empathy","Resilience"]Drive outbound consultative sales for telecom products and services to Canada-based customers. Make high-volume calls, understand needs, and recommend tailored plans, upgrades, bundles, and retention offers. Handle objections and rejections professionally while achieving daily, weekly, and monthly sales targets. Maintain accurate CRM records, follow scripts and quality/process standards, and deliver strong customer experience that maximizes revenue.

