Patient Administrator - Emirati (Mediclinic Parkview Hospital, Dubai, AE, 505004)

Mediclinic
Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2-3 yearsEducation: high_schoolSkills: ["Customer service","Numerical literacy"]

Ensure efficient patient administration to improve overall patient care quality. Manage patient appointment scheduling and registration, handle medical insurance processes and related tasks, and oversee billing and cash-up activities. Deliver consistent customer service by continually improving patient service quality, supporting day-to-day hospital front-desk operations at Mediclinic Parkview Hospital.

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FursaFursa
Mediclinic
Mediclinic
5 days ago

Patient Administrator - Emirati (Mediclinic Parkview Hospital, Dubai, AE, 505004)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Ensure efficient patient administration to improve overall patient care quality. Manage patient appointment scheduling and registration, handle medical insurance processes and related tasks, and oversee billing and cash-up activities. Deliver consistent customer service by continually improving patient service quality, supporting day-to-day hospital front-desk operations at Mediclinic Parkview Hospital.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Efficiently manage patient appointment scheduling and registration processes.
  • •Efficiently manage medical insurance processes and related tasks.
  • •Manage billing and the cash-up process.
  • •Meet customer service expectations by improving the quality of patient service.
  • •Apply company policies and emergency codes while performing patient administration duties.

Key Requirements

  • •Completed secondary school education (Grade 12).
  • •2–3 years’ experience in a customer services role, preferably in healthcare.
  • •Preferably experience in a Contact Centre or Healthcare environment.
  • •Strong computer literacy, including proficiency in MS Office applications.
  • •Knowledge of medical insurance terminologies and process, plus medical terminology and procedures.
Experience:2-3 yearsHealthcareCustomer service
Education:High School
Skills:Customer serviceNumerical literacy
Tech Stack:MS OfficeCRMHospital information systems

Eligibility

Nationality:UAE National

Company Brief

Mediclinic
Part of Mediclinic International, Mediclinic Middle East operates hospitals and clinics across the UAE, delivering specialist acute care, outpatient services and multi-disciplinary treatment across Dubai, Abu Dhabi, Al Ain and Al Dhafra.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1983
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor