inDrive

16 hours ago

CS Content Designer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Build and evolve a content design function from scratch, partnering with Product and local Support teams to ensure the right knowledge is available at the right time. Create scenario-first, user-usable content including flow descriptions, articles, and instructions. Analyze support needs and feedback from real life, iterate based on research and data, and help establish content guidelines and standards.

Location: Rabat

Workplace: Hybrid

Employment Type: Full time

Job Function: Content & Editorial (Writing/Editing)

Seniority: Entry level

Key Responsibilities

•Work closely with Product Teams and own local support updates, ensuring the right knowledge is available at the right time.
•Create scenario-first, clear, and usable content such as flow descriptions, articles, and instructions.
•Partner with local Support Teams to deliver knowledge updates, gather feedback from real use, and iterate to improve.
•Help evolve content guidelines and standards.

Key Requirements

•1+ years of experience in UX Writing, Content Design, or Knowledge Management.
•Basic experience analyzing support tickets or customer journey mapping (CJM).
•Demonstrated strong written communication skills and attention to detail through a portfolio.
•Experience iterating and improving content based on feedback, research, and data.
•Strong cross-functional collaboration skills.

Experience:1+ years

Skills:Written communicationAttention to detailCross-functional collaboration

Company Brief

inDrive

A ride-hailing and mobility platform that lets passengers and drivers negotiate fares directly in real time. It also offers intercity travel, courier, and delivery services in multiple countries.

Industry: Mobility Platforms

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Mountain View, United States

Founded: 2013

Website LinkedIn

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inDrive

16 hours ago

CS Content Designer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Location: Rabat

Workplace: Hybrid

Employment Type: Full time

Job Function: Content & Editorial (Writing/Editing)

Seniority: Entry level

Key Responsibilities

•Work closely with Product Teams and own local support updates, ensuring the right knowledge is available at the right time.
•Create scenario-first, clear, and usable content such as flow descriptions, articles, and instructions.
•Partner with local Support Teams to deliver knowledge updates, gather feedback from real use, and iterate to improve.
•Help evolve content guidelines and standards.

Key Requirements

•1+ years of experience in UX Writing, Content Design, or Knowledge Management.
•Basic experience analyzing support tickets or customer journey mapping (CJM).
•Demonstrated strong written communication skills and attention to detail through a portfolio.
•Experience iterating and improving content based on feedback, research, and data.
•Strong cross-functional collaboration skills.

Experience:1+ years

Skills:Written communicationAttention to detailCross-functional collaboration

Company Brief

inDrive

A ride-hailing and mobility platform that lets passengers and drivers negotiate fares directly in real time. It also offers intercity travel, courier, and delivery services in multiple countries.

Industry: Mobility Platforms

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Mountain View, United States

Founded: 2013

Website LinkedIn