Key Account Manager Ukraine

Delivery Hero
Ukraine
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Problem-solving","Analytical thinking","Organizational","Proactive","Time management"]

Own the partner relationship lifecycle for restaurant accounts in Ukraine, building long-term trust through proactive communication. Use partner insights and analytics to drive operational excellence, growth, and profitability, while taking responsibility for partner revenue performance. Accelerate revenue via promotions, marketing activations, and menu optimization, and collaborate with internal teams to deliver tailored solutions. Lead partner onboarding in the app from store setup through launch support.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Delivery Hero
Delivery Hero
21 hours ago

Key Account Manager Ukraine

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Own the partner relationship lifecycle for restaurant accounts in Ukraine, building long-term trust through proactive communication. Use partner insights and analytics to drive operational excellence, growth, and profitability, while taking responsibility for partner revenue performance. Accelerate revenue via promotions, marketing activations, and menu optimization, and collaborate with internal teams to deliver tailored solutions. Lead partner onboarding in the app from store setup through launch support.
Location: Ukraine
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and maintain strong, long-term relationships with restaurant partners through consistent and proactive communication.
  • •Understand partners’ business goals and challenges to provide strategic guidance and support.
  • •Manipulate and analyze data to drive operational excellence, growth, and profitability for partners and Glovo.
  • •Drive rapid revenue growth via smart promotions, high-impact marketing activations, and menu optimization.
  • •Take ownership of partner onboarding in the app—from store setup through supporting their first days on Glovo—covering operations, marketing, and sales.

Pay and Benefits

Perks:EquityHealth InsuranceRemote WorkPaid LeaveParental LeaveChildcareWellness Stipend

Key Requirements

  • •2+ years of high-performance account management or business consultancy experience, preferably in FMCG, food-hospitality, or on-demand delivery.
  • •Bachelor’s in Business Administration, Marketing, or Industrial Engineering (a plus).
  • •Motivated by ambitious goals with timely execution and a proven track record of exceeding KPIs.
  • •Strong analytical/problem-solving mindset with data-driven decision-making and attention to detail.
  • •Good knowledge of internal tools (Google Suite); Salesforce experience is a plus.
Experience:2+ yearsAccount managementBusiness consultancyFMCGFood-hospitalityOn-demand delivery
Education:Bachelor's in Business Administration, Marketing, or Industrial Engineering
Skills:Problem-solvingAnalytical thinkingOrganizationalProactiveTime management
Languages:English
Tech Stack:Google SuiteSalesforce

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
WebsiteLinkedInGlassdoor