Arista Networks

1 month ago

Technical Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Technical Solutions Engineer at Arista Networks providing advanced technical support, triaging and solving complex customer issues across hardware and software, collaborating with engineering and sales teams to ensure rapid customer success and high satisfaction in dynamic data-center networking environments.

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Respond to customer product inquiries via telephone or in written, internet-based email.
•Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
•Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
•Troubleshoot problems with hardware equipment and software applications and recommends corrective action.
•Document customer communication and recurring technical issues to support product quality programs and product development.

Pay and Benefits

Salary: USD 71,000 - 137,000 annually

Key Requirements

•Working knowledge of networking industry, products, and protocols
•4-8 years hands-on experience with designing, deploying, configuring, supporting, troubleshooting, debugging and administering network protocols and technologies (AAA/TACACS, ACL, ARP, BGP, DHCP, Ethernet, Flow Control, ICMP, IGMP, IPv4/IPv6, LACP, LLDP, MPLS, NAT, Open Flow, OSPF, PIM, QOS, RIP, Sflow, SNMP, STP/RSTP/MST, VARP/VRRP, VLAN, VRF)
•MS in a technical field (CS/EE/ITP preferred); industry certifications preferred; prior TAC experience preferred
•Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark
•Strong comfort with Linux; familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) is a plus

Experience:4-8 yearsNetworkingData centerEnterprise networking

Education:Master's

Skills:CommunicationProblem-solvingTroubleshootingCollaboration

Languages:English

Tech Stack:IXIATcpdumpWiresharkLinuxC++JavaPythonPerlJavaScriptShell

Company Brief

Arista Networks

Designs and sells high-performance cloud networking hardware and software for large-scale data centers and enterprise environments, including switches, routers, and network operating systems focused on programmability, telemetry, and low-latency networking.

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 2004

Glassdoor: 4.1

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Arista Networks

1 month ago

Technical Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Respond to customer product inquiries via telephone or in written, internet-based email.
•Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
•Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
•Troubleshoot problems with hardware equipment and software applications and recommends corrective action.
•Document customer communication and recurring technical issues to support product quality programs and product development.

Pay and Benefits

Salary: USD 71,000 - 137,000 annually

Key Requirements

•Working knowledge of networking industry, products, and protocols
•4-8 years hands-on experience with designing, deploying, configuring, supporting, troubleshooting, debugging and administering network protocols and technologies (AAA/TACACS, ACL, ARP, BGP, DHCP, Ethernet, Flow Control, ICMP, IGMP, IPv4/IPv6, LACP, LLDP, MPLS, NAT, Open Flow, OSPF, PIM, QOS, RIP, Sflow, SNMP, STP/RSTP/MST, VARP/VRRP, VLAN, VRF)
•MS in a technical field (CS/EE/ITP preferred); industry certifications preferred; prior TAC experience preferred
•Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark
•Strong comfort with Linux; familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) is a plus

Experience:4-8 yearsNetworkingData centerEnterprise networking

Education:Master's

Skills:CommunicationProblem-solvingTroubleshootingCollaboration

Languages:English

Tech Stack:IXIATcpdumpWiresharkLinuxC++JavaPythonPerlJavaScriptShell

Company Brief

Arista Networks

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 2004

Glassdoor: 4.1

Website LinkedIn