Technical Solutions Engineer

Arista Networks
United States
Workplace: HybridFull timeUSD 71,000 - 137,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 4-8 yearsEducation: mastersSkills: ["Communication","Problem-solving","Troubleshooting","Collaboration"]

Technical Solutions Engineer at Arista Networks providing advanced technical support, triaging and solving complex customer issues across hardware and software, collaborating with engineering and sales teams to ensure rapid customer success and high satisfaction in dynamic data-center networking environments.

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Arista Networks
Arista Networks
2 months ago

Technical Solutions Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Technical Solutions Engineer at Arista Networks providing advanced technical support, triaging and solving complex customer issues across hardware and software, collaborating with engineering and sales teams to ensure rapid customer success and high satisfaction in dynamic data-center networking environments.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Respond to customer product inquiries via telephone or in written, internet-based email.
  • •Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
  • •Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
  • •Troubleshoot problems with hardware equipment and software applications and recommends corrective action.
  • •Document customer communication and recurring technical issues to support product quality programs and product development.

Pay and Benefits

Salary: USD 71,000 - 137,000 annually

Key Requirements

  • •Working knowledge of networking industry, products, and protocols
  • •4-8 years hands-on experience with designing, deploying, configuring, supporting, troubleshooting, debugging and administering network protocols and technologies (AAA/TACACS, ACL, ARP, BGP, DHCP, Ethernet, Flow Control, ICMP, IGMP, IPv4/IPv6, LACP, LLDP, MPLS, NAT, Open Flow, OSPF, PIM, QOS, RIP, Sflow, SNMP, STP/RSTP/MST, VARP/VRRP, VLAN, VRF)
  • •MS in a technical field (CS/EE/ITP preferred); industry certifications preferred; prior TAC experience preferred
  • •Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark
  • •Strong comfort with Linux; familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) is a plus
Experience:4-8 yearsNetworkingData centerEnterprise networking
Education:Master's
Skills:CommunicationProblem-solvingTroubleshootingCollaboration
Languages:English
Tech Stack:IXIATcpdumpWiresharkLinuxC++JavaPythonPerlJavaScriptShell

Company Brief

Arista Networks
Designs and sells high-performance cloud networking hardware and software for large-scale data centers and enterprise environments, including switches, routers, and network operating systems focused on programmability, telemetry, and low-latency networking.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 2004
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