Sr GTM Strategy & Operations Manager

DocuSign
São Paulo
Workplace: HybridFull timeFunction: Business OperationsExperience: 12+ yearsEducation: bachelorsSkills: ["Cross-functional collaboration","Executive communication","Strategic thinking","Mentorship","Working in ambiguous environments"]

Drive durable, efficient growth for self-serve/PLG motions by owning the PLG data, forecasting, and target-setting backbone. Use SQL, Google Analytics, Salesforce, experimentation results, and product analytics to identify, size, and prioritize opportunities. Operationalize AI tooling (analytics copilots, LLM assistants, agents, automations) to scale insight generation, and partner with PLG, Marketing, and Finance to define investment choices and measure impact through KPI reporting and data integrity.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
DocuSign
DocuSign
1 day ago

Sr GTM Strategy & Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Drive durable, efficient growth for self-serve/PLG motions by owning the PLG data, forecasting, and target-setting backbone. Use SQL, Google Analytics, Salesforce, experimentation results, and product analytics to identify, size, and prioritize opportunities. Operationalize AI tooling (analytics copilots, LLM assistants, agents, automations) to scale insight generation, and partner with PLG, Marketing, and Finance to define investment choices and measure impact through KPI reporting and data integrity.
Location: São Paulo
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Own the data, forecasting, target-setting, and insight backbone for the PLG side of the business.
  • •Lead SQL, Google Analytics, Salesforce, experimentation, and product analytics to identify, size, and prioritize growth opportunities.
  • •Evolve AI tooling (analytics copilots and LLM-based assistants) to scale insight generation and operational workflows.
  • •Architect and operationalize AI-powered agents, copilots, and automations supporting GTM workflows across PLG (e.g., signal detection, opportunity identification, pipeline health).
  • •Partner cross-functionally with PLG, Marketing, and Finance to align on where to invest and how to measure impact via reporting frameworks and KPI tracking.

Key Requirements

  • •Basic BA/BS in a quantitative field (Statistics, Economics, Engineering, Computer Science, Finance) or equivalent work experience.
  • •12+ years of experience in analytics, strategy, or operations roles in SaaS, e-commerce, or technology.
  • •Experience with SQL and querying large, complex datasets to build reusable, scalable data models.
  • •Experience building forecasts and scenario models for conversion and revenue for self-serve/PLG motions.
  • •Experience using AI/analytics copilots and AI-powered workflows (including LLM-based tools) and leading cross-functional initiatives.
Experience:12+ yearsSaaSE-commerceTechnologyProduct analyticsPLG
Education:Bachelor's
Skills:Cross-functional collaborationExecutive communicationStrategic thinkingMentorshipWorking in ambiguous environments
Languages:En-us
Tech Stack:SQLGoogle AnalyticsSalesforceGoogle SheetsExcelTableauAIAnalytics copilotsLLM-powered toolsAI agentsAutomationsExperimentation

Company Brief

DocuSign
Provides a cloud-based electronic signature and intelligent agreement management platform that automates document workflows, identity verification, contract lifecycle management, and agreement analytics for enterprises and individuals worldwide.
Industry: LegalTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2003
Glassdoor
Glassdoor: 3.6
WebsiteLinkedInGlassdoor