Senior Manager, Customer Engagement Program

Lead strategic customer engagement programs that strengthen executive relationships, generate actionable customer and market insights, and foster peer communities to drive measurable growth. Establish and scale an Executive Advisory Board and Customer Collaboratives, serving as operational owner for planning, communications, logistics, participant experience, and post-meeting follow-up. Partner cross-functionally with Product, Product Marketing, Sales, Customer Success, Brand & Communications, and executive leadership to translate customer voices into product strategy and business outcomes.