CSR/Teller - Spring Meadows (Holland, OH) - Full Time

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Customer service","Confidentiality","Sound judgment","Problem resolution","Responsiveness"]

Provide excellent customer service in all interactions while helping customers with financial needs, answering questions, and following up to resolve issues. Handle daily office operations including cash handling, maintaining balanced records, and keeping up to date on policies and procedures. Maintain confidentiality, demonstrate sound judgment, and refer customers to appropriate bankers and business partners for consultative conversations.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

CSR/Teller - Spring Meadows (Holland, OH) - Full Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Provide excellent customer service in all interactions while helping customers with financial needs, answering questions, and following up to resolve issues. Handle daily office operations including cash handling, maintaining balanced records, and keeping up to date on policies and procedures. Maintain confidentiality, demonstrate sound judgment, and refer customers to appropriate bankers and business partners for consultative conversations.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Provide customer service by listening to needs, asking questions, and guiding customers to appropriate financial solutions.
  • •Follow up on customer questions and resolve issues to address concerns.
  • •Perform daily office responsibilities, maintain balanced records, and handle outages by enlisting help as needed.
  • •Direct complex customer issues to the Lead Customer Service Representative or other leadership when required.
  • •During outreach, identify needs and refer customers to bankers and business partners using tracking tools.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience and comfort with frequent cash transactions.
  • •Ability to interact comfortably and confidently with the public and adhere to dress code guidelines.
  • •Knowledge of retail banking policies and procedures to perform essential duties.
  • •Ability to take initiative and demonstrate sound judgment in problem resolution.
Education:High School
Skills:Customer serviceConfidentialitySound judgmentProblem resolutionResponsiveness

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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