Universal Banker -Part Time 20 Hrs (Saturdays Required) - Royal Plaza

Truist Financial
Virginia
Workplace: OnsitePart timeUSD 22 - 26 hourlyFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: high_schoolSkills: ["Interpersonal communication","Customer service","Multitasking"]

Provide timely, accurate completion of client transactions and deliver a high-quality customer experience. Cross-trained to support sales and service, including outbound calling and Integrated Relationship Management (IRM) activities. Educate clients on digital self-service options such as ATMs, Online and Mobile banking. Serve as a secondary contact for new account openings and problem resolution while adhering to controls, operational procedures, and risk management policies.

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Truist Financial
Truist Financial
1 hour ago

Universal Banker -Part Time 20 Hrs (Saturdays Required) - Royal Plaza

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Provide timely, accurate completion of client transactions and deliver a high-quality customer experience. Cross-trained to support sales and service, including outbound calling and Integrated Relationship Management (IRM) activities. Educate clients on digital self-service options such as ATMs, Online and Mobile banking. Serve as a secondary contact for new account openings and problem resolution while adhering to controls, operational procedures, and risk management policies.
Location: Virginia
Workplace: Onsite
Employment Type: Part time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Deliver a distinctive client experience by performing complex and standardized transactions and engaging clients in courteous conversation while uncovering needs.
  • •Educate clients on digital, self-service solutions including ATMs, Online, and Mobile banking to enhance their service experience.
  • •Support the team sales process through client outreach, outbound calls, and referring clients to appropriate branch team members or specialists.
  • •Apply Integrated Relationship Management (IRM) practices to deliver Truist expertise and solutions for clients’ needs.
  • •Follow internal controls, operational procedures, and risk management policies; serve as a secondary contact for new account openings and problem resolution.
Travel: Low travel

Pay and Benefits

Salary: USD 22 - 26 hourly
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid LeavePaid Holidays

Key Requirements

  • •High school diploma or equivalent education.
  • •Two years of teller or cash handling or client service experience.
  • •Six months of client relationship building or sales experience.
  • •Excellent interpersonal and communication skills with a desire to interact with clients and prospects.
  • •Ability to master PC keyboard and software skills for branch automation, including basic computer applications such as Microsoft Office, and multitask under time constraints.
Experience:2+ yearsBankingFinancial services
Education:High School
Skills:Interpersonal communicationCustomer serviceMultitasking
Languages:English
Tech Stack:Microsoft OfficeATMsOnline bankingMobile banking

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn