CSR/Teller - Orland West - Full Time

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeUSD 43,680 - 67,700 annuallyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Problem resolution","Confidentiality","Ethical behavior","Sound judgment"]

Provide excellent customer service in all interactions as a CSR/Teller, listening to customer needs, answering questions, and following up to resolve issues. Handle daily office responsibilities, manage cash handling and balancing records per policy, and maintain up-to-date knowledge of retail procedures. Serve as a trusted point of contact, adhere to confidentiality and ethics, and refer customers to appropriate bankers and business partners for consultative conversations.

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Fifth Third Bancorp
Fifth Third Bancorp
5 days ago

CSR/Teller - Orland West - Full Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide excellent customer service in all interactions as a CSR/Teller, listening to customer needs, answering questions, and following up to resolve issues. Handle daily office responsibilities, manage cash handling and balancing records per policy, and maintain up-to-date knowledge of retail procedures. Serve as a trusted point of contact, adhere to confidentiality and ethics, and refer customers to appropriate bankers and business partners for consultative conversations.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Listen to customers’ needs, ask questions, and guide them to where their financial needs can be met.
  • •Provide responsive follow-up and resolve customer questions and issues.
  • •Perform daily office responsibilities to maintain efficient office operations and handle cash balancing per policy.
  • •Maintain knowledge of bank policies and financial center procedures and stay current on changes.
  • •Direct more complex problems to the appropriate lead or leadership and refer customers to bankers and business partners using tracking tools.

Pay and Benefits

Salary: USD 43,680 - 67,700 annually
Perks:Health InsuranceDentalVision401kPaid LeaveEquity

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience.
  • •Comfortably interact confidently with the public and adhere to dress code guidelines.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Flexibility in scheduling and ability to take initiative with sound judgment in problem resolution.
Education:High School
Skills:Customer serviceProblem resolutionConfidentialityEthical behaviorSound judgment

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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