Sales Support Representative - Hydronics

Ferguson
United States
Workplace: OnsiteFull timeUSD 19.65 - 31.41Function: SalesExperience: 1-3 yearsSkills: ["Customer-focused","Relationship-building","Problem-solving","Fast-paced adaptability","Follow-through"]

Support customers and Sales associates for hydronics-related products by quoting accurately, placing sales orders, and coordinating deliveries. Handle inbound sales calls, resolve customer questions, and determine appropriate products and solutions. Use a CRM and phone system effectively while providing timely, personalized service. This role offers hands-on learning of the business and product knowledge in a fast-paced environment.

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Ferguson
Ferguson
2 days ago

Sales Support Representative - Hydronics

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Support customers and Sales associates for hydronics-related products by quoting accurately, placing sales orders, and coordinating deliveries. Handle inbound sales calls, resolve customer questions, and determine appropriate products and solutions. Use a CRM and phone system effectively while providing timely, personalized service. This role offers hands-on learning of the business and product knowledge in a fast-paced environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Work with Sales associates to support customer needs by identifying the best products and solutions.
  • •Provide personalized customer service through timely quotations and accurate sales orders.
  • •Coordinate deliveries on behalf of customers.
  • •Answer sales calls with general information and resolve customer concerns and questions.
  • •Use the CRM system and phone system effectively.

Pay and Benefits

Salary: USD 19.65 - 31.41
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401kPaid ParentalAssociate Discounts

Key Requirements

  • •1-3 years of sales and/or customer service experience.
  • •Ability to respond quickly to customer needs and make timely decisions.
  • •Strong sales skills including the ability to upsell.
  • •Comfort working in a fast-paced environment and following through on commitments.
  • •General digital literacy, including Microsoft Office.
Experience:1-3 yearsSalesCustomer servicePlumbingHydronicsTrades
Skills:Customer-focusedRelationship-buildingProblem-solvingFast-paced adaptabilityFollow-through
Tech Stack:CRMPhone systemMicrosoft Office

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn