Consumer Credit Loan Specialist

Fifth Third Bancorp
Cincinnati
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Leadership","Organization","Teamwork","Customer service","Risk-aware analysis"]

Perform pre-underwriting and processing for consumer equity and non-equity loan applications, including reviewing underwriting stipulations and validating required documentation. Provide accurate, clear information to customers via phone and email, translate internal guidance for clients, and manage each application through the pipeline by updating systems. Coordinate with underwriting and financial center partners, act as an escalation point for documentation questions, and ensure consistent, risk-aware customer service.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

Consumer Credit Loan Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Perform pre-underwriting and processing for consumer equity and non-equity loan applications, including reviewing underwriting stipulations and validating required documentation. Provide accurate, clear information to customers via phone and email, translate internal guidance for clients, and manage each application through the pipeline by updating systems. Coordinate with underwriting and financial center partners, act as an escalation point for documentation questions, and ensure consistent, risk-aware customer service.
Location: Cincinnati
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Proactively contact customers to collect documents needed to underwrite applications, including income and trust information.
  • •Evaluate loan documentation and income documents, analyze data, and clear conditions per delegated authority.
  • •Manage the pipeline by moving loan files through underwriting upon receipt and updating systems as work progresses.
  • •Act as an escalation point for internal and external questions about documents needed for loan products and resolve issues by interpreting bank policies/procedures.
  • •Field inbound calls and respond to complex customer/banking-center questions via phone and email while maintaining quality, handle-time, and adherence standards.

Key Requirements

  • •3+ years of consumer lending experience in processing or customer service.
  • •In-depth knowledge of loans and lending guidelines, including processing, underwriting, and closing procedures.
  • •Ability to review income documents, analyze data, and clear conditions per delegated authority.
  • •Experience managing a pipeline of consumer loan applications.
  • •Ability to analyze policies/procedures and protect desired risk levels while meeting quality and adherence standards.
Experience:Consumer lending
Skills:LeadershipOrganizationTeamworkCustomer serviceRisk-aware analysis
Licenses:S.A.F.E. Act registration (NMLS)
Tech Stack:NMLSCIT

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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