SAP S4 HANA CS-SD Lead

NTT
Bengaluru
Workplace: HybridFull timeFunction: Administration & Executive AssistanceExperience: 10-12 yearsSkills: ["Stakeholder management","Communication","Analytical thinking","Problem-solving","Mentoring"]

Lead SAP S/4HANA CS (Customer Service) and SD (Sales & Distribution) workstreams in large transformation programs. Own end-to-end service-to-cash and order-to-cash processes, drive solution design and configuration for SAP SD/CS, and ensure adoption of S/4HANA simplifications, Fiori apps, and embedded analytics. Coordinate across MM, WM/EWM, TM, PM, FI/CO, and GTS teams, manage fit-to-standard workshops, support testing and cutover, and mentor CS/SD consultants.

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FursaFursa
NTT
NTT
4 months ago

SAP S4 HANA CS-SD Lead

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Last checked: 7 hours agoStatus: Live

Job Summary

Lead SAP S/4HANA CS (Customer Service) and SD (Sales & Distribution) workstreams in large transformation programs. Own end-to-end service-to-cash and order-to-cash processes, drive solution design and configuration for SAP SD/CS, and ensure adoption of S/4HANA simplifications, Fiori apps, and embedded analytics. Coordinate across MM, WM/EWM, TM, PM, FI/CO, and GTS teams, manage fit-to-standard workshops, support testing and cutover, and mentor CS/SD consultants.
Location: Bengaluru
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Lead CS and SD workstreams in SAP S/4HANA transformation programs (Greenfield, Brownfield, or Selective Data Transition).
  • •Own end-to-end order-to-cash and service-to-cash processes and serve as the primary escalation point for CS/SD topics.
  • •Drive solution design and hands-on configuration for SAP SD (sales orders, pricing, delivery, billing, credit management) and SAP CS (service orders, notifications, contracts, warranties).
  • •Coordinate integration across MM, WM/EWM, TM, PM, FI/CO, and GTS teams, ensuring seamless integration across sales, service, logistics, and finance.
  • •Lead testing, cutover planning for open sales/service orders and contracts, provide go-live and hypercare support, and mentor CS/SD consultants with knowledge transfer.

Key Requirements

  • •10–12+ years of SAP experience with hands-on expertise in SAP SD (order-to-cash) and SAP CS (service management).
  • •At least 2–3 full-cycle SAP S/4HANA transformation projects in a lead role.
  • •Strong understanding of service management and sales processes, including S/4HANA SD simplifications and FSCM credit management.
  • •Experience with S/4HANA CS integration with SD, MM, and FI, and exposure to the S/4HANA service management roadmap.
  • •Proven ability to lead CS/SD delivery in large SAP programs with strong stakeholder management and communication.
Experience:10-12 years
Skills:Stakeholder managementCommunicationAnalytical thinkingProblem-solvingMentoring
Tech Stack:SAP S/4HANASAP SDSAP CSOrder-to-CashService-to-CashFioriEmbedded analyticsSAP ActivateFit-to-Standard (F2S)RICEFWSAP FSMSAP CX ServiceLeanIXSignavioABAPCPIMMWM/EWMTMPM

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn