NTT

2 months ago

SAP S4 HANA CS-SD Lead

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Last checked: 12 hours agoStatus: Live

Job Summary

Lead SAP S/4HANA CS (Customer Service) and SD (Sales & Distribution) workstreams in large transformation programs. Own end-to-end service-to-cash and order-to-cash processes, drive solution design and configuration for SAP SD/CS, and ensure adoption of S/4HANA simplifications, Fiori apps, and embedded analytics. Coordinate across MM, WM/EWM, TM, PM, FI/CO, and GTS teams, manage fit-to-standard workshops, support testing and cutover, and mentor CS/SD consultants.

Location: Bengaluru

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Lead CS and SD workstreams in SAP S/4HANA transformation programs (Greenfield, Brownfield, or Selective Data Transition).
•Own end-to-end order-to-cash and service-to-cash processes and serve as the primary escalation point for CS/SD topics.
•Drive solution design and hands-on configuration for SAP SD (sales orders, pricing, delivery, billing, credit management) and SAP CS (service orders, notifications, contracts, warranties).
•Coordinate integration across MM, WM/EWM, TM, PM, FI/CO, and GTS teams, ensuring seamless integration across sales, service, logistics, and finance.
•Lead testing, cutover planning for open sales/service orders and contracts, provide go-live and hypercare support, and mentor CS/SD consultants with knowledge transfer.

Key Requirements

•10–12+ years of SAP experience with hands-on expertise in SAP SD (order-to-cash) and SAP CS (service management).
•At least 2–3 full-cycle SAP S/4HANA transformation projects in a lead role.
•Strong understanding of service management and sales processes, including S/4HANA SD simplifications and FSCM credit management.
•Experience with S/4HANA CS integration with SD, MM, and FI, and exposure to the S/4HANA service management roadmap.
•Proven ability to lead CS/SD delivery in large SAP programs with strong stakeholder management and communication.

Experience:10-12 years

Skills:Stakeholder managementCommunicationAnalytical thinkingProblem-solvingMentoring

Tech Stack:SAP S/4HANASAP SDSAP CSOrder-to-CashService-to-CashFioriEmbedded analyticsSAP ActivateFit-to-Standard (F2S)RICEFWSAP FSMSAP CX ServiceLeanIXSignavioABAPCPIMMWM/EWMTMPM

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT