Customer Service Warehouse- Reinders

SiteOne Landscape Supply
Madison
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1+ yearsSkills: ["Customer-focused","Communication","Ability to learn new technologies","Inventory management","Sound decision-making"]

Provide exceptional customer service for Reinders/SiteOne customers in a store and warehouse setting. Help customers in person, by phone, or via online ordering, build and communicate customer quotes, and support sales and service teams. Pull and prepare inventory for pickup or delivery, manage warehouse inventory and safety, and operate a forklift and occasionally deliver orders while maintaining Tier driver status.

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SiteOne Landscape Supply
SiteOne Landscape Supply
1 day ago

Customer Service Warehouse- Reinders

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Provide exceptional customer service for Reinders/SiteOne customers in a store and warehouse setting. Help customers in person, by phone, or via online ordering, build and communicate customer quotes, and support sales and service teams. Pull and prepare inventory for pickup or delivery, manage warehouse inventory and safety, and operate a forklift and occasionally deliver orders while maintaining Tier driver status.
Location: Madison
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Demonstrate exceptional customer service to Reinders/SiteOne customers
  • •Assist customers with questions and needs via in person, phone, or online ordering
  • •Develop and communicate customer quotes and assist sales/service teams
  • •Pull and prepare inventory orders for pickup or delivery
  • •Load and unload orders, operate a forklift, and maintain warehouse inventory and a safe working environment

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401kLife InsuranceLong-term DisabilityProduct DiscountsPaid Training

Key Requirements

  • •Minimum of 1 year experience in a retail or wholesale setting
  • •Excellent customer service and communication skills
  • •Green industry experience or knowledge of landscape, nursery, or irrigation products is preferred
  • •Must be able to lift a minimum of 50 pounds
  • •Must have a valid driver's license and qualify for DOT federal medical card as appropriate for Tier driver status
Experience:1+ years
Skills:Customer-focusedCommunicationAbility to learn new technologiesInventory managementSound decision-making
Licenses:Driver's license
Certifications:Federal medical card

Company Brief

SiteOne Landscape Supply
Specialty wholesale distributor of landscape, irrigation, hardscape, and outdoor living products for professional contractors. Serves green industry customers through a large branch network across the United States and Canada.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Roswell, United States
Founded: 2014
WebsiteLinkedIn