Bilingual Referral Coordinator (Remote PST, Spanish Speaking)

Pair Team
United States
Workplace: RemoteFull timeUSD 22 - 23 hourlyFunction: Executive & General ManagementSkills: ["Organizational skills","Attention to detail","Communication","Empathy","HIPAA compliance"]

Coordinate and schedule patient referrals across primary care, dental, vision, specialists, and transportation within a care coordination model. You’ll process and track referrals, verify insurance eligibility and in-network providers, manage Release of Information and Authorized Representative requests, and keep documentation in internal systems. Partner with case managers and providers to ensure smooth transitions, while maintaining HIPAA compliance and continuously improving referral and scheduling workflows.

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FursaFursa
Pair Team
Pair Team
2 days ago

Bilingual Referral Coordinator (Remote PST, Spanish Speaking)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 45 minutes agoStatus: Live

Job Summary

Coordinate and schedule patient referrals across primary care, dental, vision, specialists, and transportation within a care coordination model. You’ll process and track referrals, verify insurance eligibility and in-network providers, manage Release of Information and Authorized Representative requests, and keep documentation in internal systems. Partner with case managers and providers to ensure smooth transitions, while maintaining HIPAA compliance and continuously improving referral and scheduling workflows.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Process, track, and coordinate patient referrals to ensure timely appointment scheduling.
  • •Schedule PCP, dental, vision, specialist, and transportation appointments.
  • •Verify patient insurance eligibility and confirm in-network PCP.
  • •Coordinate Release of Information (ROI) and Authorized Representative (AR) requests.
  • •Maintain accurate documentation of communications and referral activities in internal systems and collaborate cross-functionally for continuity of care.

Pay and Benefits

Salary: USD 22 - 23 hourly
Perks:Health InsuranceVisionDental401kRemote WorkPaid Leave

Key Requirements

  • •Fluency in English and Spanish.
  • •1+ years of healthcare operations or administrative experience in a fast-paced healthcare environment.
  • •Comfort navigating insurance portals to verify eligibility or provider information.
  • •Strong organizational skills and attention to detail managing multiple tasks and systems.
  • •Ability to maintain professional, empathetic written and verbal communication while ensuring HIPAA compliance.
Experience:Healthcare
Skills:Organizational skillsAttention to detailCommunicationEmpathyHIPAA compliance
Languages:EnglishSpanish
Tech Stack:Google SuiteSlackLookerInsurance portals

Company Brief

Pair Team
Provides talent sourcing and team-building services, matching companies with vetted engineers and product specialists to form remote or in-house development teams and accelerate product delivery.
Industry: Recruitment Agencies
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