Customer Experience Banker- Tri Village OH

Huntington Bancshares
Columbus
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, building lasting consumer and business relationships. You’ll resolve customer issues, accurately process transactions, and help customers understand and choose consumer deposit products. Drive growth through a disciplined sales approach, follow-up, outbound calling, and referrals. Collaborate across the bank by educating and routing customers to deepen relationships, while following all operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
17 hours ago

Customer Experience Banker- Tri Village OH

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, building lasting consumer and business relationships. You’ll resolve customer issues, accurately process transactions, and help customers understand and choose consumer deposit products. Drive growth through a disciplined sales approach, follow-up, outbound calling, and referrals. Collaborate across the bank by educating and routing customers to deepen relationships, while following all operational, security, risk, and regulatory policies.
Location: Columbus
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and transactions.
  • •Identify opportunities to grow customer relationships via a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and partnerships.
  • •Follow all operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service or military service in an administrative/contracting/civil affairs role, or a bachelor’s degree.
  • •1+ year in customer service within banking/financial services or goal-driven retail sales (preferred).
  • •Cash handling skills (preferred).
  • •Comfort using technology such as mobile services and online banking (preferred).
  • •Adhere to operational, security, risk, and regulatory policies and procedures.
Experience:1+ years
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn