Mozilla

2 weeks ago

Staff Program Manager, Trust & Safety

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Lead Trust & Safety program initiatives across a portfolio of Mozilla products, from trustworthy AI to marketplace integrity. Partner with cross-functional teams—Product, Engineering, Legal, and Policy—to identify and mitigate user safety risks. Use data-driven frameworks to evaluate program effectiveness, improve processes, and support policy implementation, content moderation, and regulatory compliance in a fast-evolving risk landscape.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Sr. Manager level

Key Responsibilities

•Manage key Trust & Safety programs to reduce harmful experiences for users.
•Collaborate cross-functionally to identify and mitigate risks to user safety.
•Apply data-driven frameworks to assess program effectiveness and improve outcomes.
•Stay current on industry best practices and emergent risks tied to new products and contexts.

Pay and Benefits

Salary: USD 127,000 - 200,000 annually

Perks:Health InsuranceDentalVisionRetirementWellness StipendHome OfficeLearning BudgetWell-being StipendPaid ParentalAnnual Bonus

Key Requirements

•5+ years of experience in Trust & Safety operations or a related role.
•Familiarity with content moderation ecosystems, including policy implementation and scaled review systems.
•Experience using metrics, dashboards, or reporting to identify trends and improve outcomes.
•Ability to analyze and improve end-to-end Trust & Safety systems, including policies, review processes, and tooling.
•Strong understanding of online safety issues (data privacy, misinformation, fraud) and AI safety (fairness, accountability, transparency).

Experience:5+ yearsTrust & safetyContent moderationOnline safetyAI safety

Skills:AnalyticalProblem-solvingDecision-makingWritten communicationVerbal communicationStakeholder collaborationIndependent workAdaptability

Languages:English

Company Brief

Mozilla

Mozilla is a mission-driven organization that builds open-source internet products (notably the Firefox browser) and advocates for an open, private, and secure web through software, research, and community programs.

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Nonprofit & NGO

Headquarters: San Francisco, United States

Founded: 1998

Glassdoor: 2.9

Website LinkedIn Glassdoor

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Mozilla

2 weeks ago

Staff Program Manager, Trust & Safety

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Sr. Manager level

Key Responsibilities

•Manage key Trust & Safety programs to reduce harmful experiences for users.
•Collaborate cross-functionally to identify and mitigate risks to user safety.
•Apply data-driven frameworks to assess program effectiveness and improve outcomes.
•Stay current on industry best practices and emergent risks tied to new products and contexts.

Pay and Benefits

Salary: USD 127,000 - 200,000 annually

Perks:Health InsuranceDentalVisionRetirementWellness StipendHome OfficeLearning BudgetWell-being StipendPaid ParentalAnnual Bonus

Key Requirements

•5+ years of experience in Trust & Safety operations or a related role.
•Familiarity with content moderation ecosystems, including policy implementation and scaled review systems.
•Experience using metrics, dashboards, or reporting to identify trends and improve outcomes.
•Ability to analyze and improve end-to-end Trust & Safety systems, including policies, review processes, and tooling.
•Strong understanding of online safety issues (data privacy, misinformation, fraud) and AI safety (fairness, accountability, transparency).

Experience:5+ yearsTrust & safetyContent moderationOnline safetyAI safety

Skills:AnalyticalProblem-solvingDecision-makingWritten communicationVerbal communicationStakeholder collaborationIndependent workAdaptability

Languages:English

Company Brief

Mozilla

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Nonprofit & NGO

Headquarters: San Francisco, United States

Founded: 1998

Glassdoor: 2.9

Website LinkedIn Glassdoor