Seasonal Customer Love Associate - (Remote - TX based)

Reformation
Texas
Workplace: RemoteSeasonalUSD 17.6 - 18.65 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Empathy","Time management","Organization","Multitasking"]

Provide exceptional customer service across channels, foster long-term relationships, and support customers with a flexible, part-time schedule. You’ll wear many hats to help shoppers find their next item, understand shipping/fulfillment/returns, and relay feedback to Merchandising, Operations, and Product Development. This role offers seasonal part-time hours with a potential path to permanent roles.

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FursaFursa
Reformation
Reformation
4 months ago

Seasonal Customer Love Associate - (Remote - TX based)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Provide exceptional customer service across channels, foster long-term relationships, and support customers with a flexible, part-time schedule. You’ll wear many hats to help shoppers find their next item, understand shipping/fulfillment/returns, and relay feedback to Merchandising, Operations, and Product Development. This role offers seasonal part-time hours with a potential path to permanent roles.
Location: Texas
Workplace: Remote
Employment Type: Seasonal
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Provide consistently magical customer service across all customer service channels.
  • •Deliver an excellent customer experience through a customer-first mindset to build long-term, loyal client relationships.
  • •Consistently meet and exceed performance goals.
  • •Be able to wear many hats (stylist, friend, personal assistant) when helping our customers shop for their next favorite item.
  • •Know our shipping, fulfillment, and returns procedures inside and out to help process all customer orders as efficiently as possible.

Pay and Benefits

Salary: USD 17.6 - 18.65 hourly
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •Excellent customer service experience across channels with a customer-first mindset.
  • •Ability to work part-time, including evenings, weekends, and holidays.
  • •Strong communication and time-management skills; highly organized and empathetic.
  • •Familiarity with Kustomer and Google Suite is a plus.
  • •Experience in ecommerce or fashion retail is a plus.
Experience:RetailFashionE-commerce
Skills:CommunicationEmpathyTime managementOrganizationMultitasking
Languages:English
Tech Stack:KustomerGoogle Suite

Company Brief

Reformation
Designs and sells sustainable, trend-driven women's apparel and accessories with an emphasis on eco-friendly materials, ethical production, and transparent supply chains. Operates direct-to-consumer retail and e-commerce channels.
Industry: Fashion & Apparel
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2009
WebsiteLinkedIn