Relationship Manager

Binghatti
Dubai
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1-3 yearsEducation: bachelorsSkills: ["Relationship-building","Client management","Communication","Interpersonal skills","Negotiation","Influencing","Problem-solving","Customer focus","Escalation handling","Coordination","Attention to service quality"]

Build and grow long-term client relationships by managing multiple accounts, understanding needs, and delivering tailored solutions. Drive retention through strong negotiation, influencing, and escalation handling, while staying results-driven and service-focused. Use CRM systems to manage client data and pipelines, coordinate with cross-functional teams, and maintain high satisfaction while meeting retention targets.

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Binghatti
Binghatti
5 months ago

Relationship Manager

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Last checked: 4 hours agoStatus: Live

Job Summary

Build and grow long-term client relationships by managing multiple accounts, understanding needs, and delivering tailored solutions. Drive retention through strong negotiation, influencing, and escalation handling, while staying results-driven and service-focused. Use CRM systems to manage client data and pipelines, coordinate with cross-functional teams, and maintain high satisfaction while meeting retention targets.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Maintain and grow long-term partnerships through client relationship management.
  • •Manage multiple accounts and ensure high client satisfaction and retention.
  • •Handle negotiations, influencing, and escalations effectively.
  • •Use CRM systems to manage client data, pipelines, and retention targets.
  • •Collaborate cross-functionally and coordinate to deliver tailored solutions based on client needs.

Key Requirements

  • •2-3 years of experience in client relationship management or real estate sales.
  • •Proven ability to manage and grow client accounts.
  • •Strong communication and interpersonal skills with a customer-focused mindset.
  • •Strong negotiation and problem-solving abilities, including handling escalations.
  • •Experience using CRM systems and managing client data, coordinating cross-functionally while handling multiple accounts.
Experience:1-3 yearsReal estateClient relationship management
Education:Bachelor's in Business, Marketing
Skills:Relationship-buildingClient managementCommunicationInterpersonal skillsNegotiationInfluencingProblem-solvingCustomer focusEscalation handlingCoordinationAttention to service quality
Tech Stack:CRM

Company Brief

Binghatti
Real estate developer known for residential and mixed-use projects across the UAE, especially in Dubai. Develops, markets, and delivers branded towers and communities with distinctive architectural design and luxury positioning.
Industry: Real Estate Development
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 2008
WebsiteLinkedIn