Sr. Sales Associate

Tapestry
London
Workplace: OnsiteFull timeGBP 31,200 - 33,000 annuallyFunction: SalesSkills: ["Customer focus","Communication","Adaptability","Drive for results","Interpersonal savvy"]

Drive sales and productivity targets while delivering exceptional customer service as a Coach brand ambassador. Meet personal goals, model sales behaviors from company training, and support omni-channel/virtual selling efforts. Manage multiple customers at once, anticipate customer needs, and follow Coach Experience standards. Use POS and mobile tools, stay current on fashion trends, and help acquire customer data for brand marketing and clienteling communications.

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Tapestry
Tapestry
1 day ago

Sr. Sales Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Drive sales and productivity targets while delivering exceptional customer service as a Coach brand ambassador. Meet personal goals, model sales behaviors from company training, and support omni-channel/virtual selling efforts. Manage multiple customers at once, anticipate customer needs, and follow Coach Experience standards. Use POS and mobile tools, stay current on fashion trends, and help acquire customer data for brand marketing and clienteling communications.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Contribute to store goals by delivering sales, productivity, and service outcomes using Coach selling skills and service training.
  • •Understand how individual productivity impacts the store and consistently achieve personal sales goals.
  • •Act as a brand ambassador; behave and model sales behaviors taught in company training, including omni-channel and virtual selling.
  • •Deliver customer service that meets or exceeds expectations, anticipating and meeting customers’ needs.
  • •Support customer data acquisition for brand marketing & clienteling communications to drive repeat purchase and loyalty.

Pay and Benefits

Salary: GBP 31,200 - 33,000 annually
Perks:Employee DiscountPaid VolunteeringLearning BudgetEquity

Key Requirements

  • •Previous management experience in a luxury retail service environment is preferable; education and experience will be considered together.
  • •Knowledge of fashion trends and competition in the marketplace.
  • •Experience with POS operation and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Effective communication with customers and team, maneuvering the sales floor, and meeting moderate stockroom lifting and store climbing requirements.
  • •Flexible schedule availability, including weekends and public holidays.
Experience:Luxury retail
Skills:Customer focusCommunicationAdaptabilityDrive for resultsInterpersonal savvy
Languages:English
Tech Stack:POSIPadLaptopMobile POSSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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