Manager, Merchandising Excellence

Sephora
Singapore
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 8+ yearsEducation: bachelorsSkills: ["Communication","Presentation","Interpersonal skills","Analytical thinking","Cross-functional leadership"]

Drive operational efficiency and continuous improvement within the merchandising department by optimizing end-to-end merchandising processes and managing key brand update work. Lead animation cycle and pitch processes, execute critical sales moments (holiday seasons and product launches), and ensure cross-functional accountability for brand activation initiatives. Oversee fixture and visual merchandising (VM) vendor relationships and manage fixture planning, procurement, deployment, and maintenance for stores.

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FursaFursa
Sephora
Sephora
2 months ago

Manager, Merchandising Excellence

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Last checked: 5 hours agoStatus: Live

Job Summary

Drive operational efficiency and continuous improvement within the merchandising department by optimizing end-to-end merchandising processes and managing key brand update work. Lead animation cycle and pitch processes, execute critical sales moments (holiday seasons and product launches), and ensure cross-functional accountability for brand activation initiatives. Oversee fixture and visual merchandising (VM) vendor relationships and manage fixture planning, procurement, deployment, and maintenance for stores.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Oversee and optimize the end-to-end animation cycle and pitch process.
  • •Lead operational execution of key sales moments, including holiday seasons and product launches.
  • •Drive cross-department accountability for brand activation initiatives to ensure integrated execution.
  • •Manage relationships with fixture and visual merchandising (VM) vendors for quality, cost-effectiveness, and timely delivery.
  • •Oversee planning, procurement, deployment, and maintenance of merchandising fixtures, including FOS tables and animation-specific fixtures.

Key Requirements

  • •Bachelor’s degree in Business Administration, Operations Management, or a related field.
  • •Minimum of 8 years’ experience in merchandising operations, retail operations, or a similar field, including fixture and visual merchandising management.
  • •Strong communication, presentation, and interpersonal skills with the ability to influence at all levels.
  • •Strong analytical, problem-solving, and decision-making abilities.
  • •Demonstrated process architecture thinking and cross-functional program management experience.
Experience:8+ yearsRetail operationsMerchandising operations
Education:Bachelor's in Business Administration, Operations Management, or related field
Skills:CommunicationPresentationInterpersonal skillsAnalytical thinkingCross-functional leadership

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn