Senior Associate, Strategy & Operations, DoorDash for Business (Merchant)

DoorDash US
New York, San Francisco
Workplace: HybridFull timeUSD 87,000 - 128,000 annuallyFunction: Strategy & Corporate DevelopmentExperience: 3+ yearsSkills: ["Data-driven decision-making","Business judgment","Cross-functional collaboration","Customer obsession","Comfort with ambiguity"]

Pilot and scale product features for DoorDash for Business that improve delivery quality—on-time arrival, accuracy, labeling, and fallback options when issues occur. Partner cross-functionally to design testing frameworks and go-to-market plans, turn customer, merchant, and dasher insights into measurable product improvements, and collaborate with product, engineering, sales, operations, and business development to elevate the end-to-end experience.

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DoorDash US
DoorDash US
1 day ago

Senior Associate, Strategy & Operations, DoorDash for Business (Merchant)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Pilot and scale product features for DoorDash for Business that improve delivery quality—on-time arrival, accuracy, labeling, and fallback options when issues occur. Partner cross-functionally to design testing frameworks and go-to-market plans, turn customer, merchant, and dasher insights into measurable product improvements, and collaborate with product, engineering, sales, operations, and business development to elevate the end-to-end experience.
Location: New York, San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Mid level

Key Responsibilities

  • •Use data-driven decision-making to run tests and lead feature improvement efforts.
  • •Partner with product and engineering teams to sharpen tools that drive delivery quality.
  • •Build models to evaluate economics and patterns and turn data into decisions.
  • •Design and execute test plans and initiatives that measurably improve merchant and dasher quality.
  • •Collaborate across sales, partner management, operations, product, engineering, and business development to improve the end-to-end experience.

Pay and Benefits

Salary: USD 87,000 - 128,000 annually
Equity and Bonus:Equity
Perks:401kPaid ParentalHealth InsuranceDentalVisionPaid LeaveDisabilityLife InsuranceWellness StipendCommuter BenefitsPaid Holidays

Key Requirements

  • •3+ years of experience in strategy and operations, commercial management, operations, or consulting; direct management experience preferred.
  • •Proven track record leading cross-functional initiatives, hitting goals in a complex, fast-moving environment.
  • •Intermediate SQL experience strongly preferred; ability to deliver actionable recommendations from complex datasets.
  • •Customer-obsessed mindset and comfort working with clients, merchants, and dashers across backgrounds.
  • •Experience navigating ambiguity and driving plans without a playbook; rapid learning in changing environments.
Experience:3+ yearsHigh-growth startupsConsulting
Skills:Data-driven decision-makingBusiness judgmentCross-functional collaborationCustomer obsessionComfort with ambiguity
Languages:English
Tech Stack:SQL

Company Brief

DoorDash US
On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn