Sr AI Operations Manager

NBC Universal
United States
Workplace: HybridFull timeUSD 140,000 - 160,000 annuallyFunction: Business OperationsEducation: bachelorsSkills: ["Executive communication","Cross-functional collaboration","Technical analysis","Project management","Attention to detail"]

Oversee the implementation of AI capabilities within Global Media Operations by identifying high-impact automation opportunities, defining AI strategy and content supply chain architecture, and leading end-to-end delivery across the project lifecycle. Manage operational rollout with SOP development, user training, and adoption measurement, while partnering with Product, Engineering, and other O&T teams to deliver secure, scalable solutions aligned to enterprise governance standards and NBCUniversal’s AI enablement efforts.

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FursaFursa
NBC Universal
NBC Universal
1 day ago

Sr AI Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Oversee the implementation of AI capabilities within Global Media Operations by identifying high-impact automation opportunities, defining AI strategy and content supply chain architecture, and leading end-to-end delivery across the project lifecycle. Manage operational rollout with SOP development, user training, and adoption measurement, while partnering with Product, Engineering, and other O&T teams to deliver secure, scalable solutions aligned to enterprise governance standards and NBCUniversal’s AI enablement efforts.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Identify and prioritize AI and automation opportunities within Global Media Operations by defining problem statements, costs, and value propositions aligned with LRP.
  • •Help define AI strategy and next-generation content supply chain by building reference architecture and defining agents and sub-agents.
  • •Lead teams of knowledge workers and builders to create workflows, skills, and agents within approved platforms.
  • •Lead end-to-end delivery and operational rollout of AI and automation solutions, including SOP development, user training, and adoption measurement.
  • •Partner cross-functionally with Product, Engineering, and other O&T teams; engage external vendors; liaise with the Enterprise AI organization to leverage training and best practices.

Pay and Benefits

Salary: USD 140,000 - 160,000 annually
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •Bachelor’s degree in a media-related field (preferred).
  • •12+ years of relevant media experience delivering complex operational or automation projects.
  • •2+ years of experience owning a portfolio of initiatives and prioritizing work based on business impact.
  • •Demonstrated ability to influence product roadmaps and align cross-functional stakeholders.
  • •Strong proficiency in workflow documentation, technical analysis, project management, and product roadmaps; background in television, film, or digital media distribution.
  • •Strong executive communication skills with the ability to translate complex initiatives into business value.
Experience:MediaTelevisionFilmDigital media distribution
Education:Bachelor's in media-related field
Skills:Executive communicationCross-functional collaborationTechnical analysisProject managementAttention to detail
Languages:English
Tech Stack:AIAutomationWorkflow documentationLucidchartAirtableSmartsheetMicrosoft Office 365

Company Brief

NBC Universal
NBCUniversal is a global media and entertainment company producing and distributing film, television, news, sports and streaming content, and operating theme parks and consumer experiences across a portfolio of well-known brands including NBC, Universal Pictures and Peacock.
Industry: Film & Television
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: New York City, United States
Founded: 2004
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