Retail Store Manager

Cozey
New York
Workplace: OnsiteFull timeFunction: Data Science & Machine LearningSkills: ["Leadership","Problem-solving","Communication","Coaching","Organization"]

Lead day-to-day operations for Cozey’s New York flagship retail store, ensuring world-class presentation, inventory accuracy, vendor coordination, and shipment/transfer discipline. Drive sales performance through strong floor leadership and active selling behaviors, while tracking sales and customer metrics to inform concrete improvements. Build scalable SOPs, recruit and coach a high-performing team, and deliver a consistently welcoming, personalized customer experience aligned to Cozey’s brand promise.

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FursaFursa
Cozey
Cozey
13 hours ago

Retail Store Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead day-to-day operations for Cozey’s New York flagship retail store, ensuring world-class presentation, inventory accuracy, vendor coordination, and shipment/transfer discipline. Drive sales performance through strong floor leadership and active selling behaviors, while tracking sales and customer metrics to inform concrete improvements. Build scalable SOPs, recruit and coach a high-performing team, and deliver a consistently welcoming, personalized customer experience aligned to Cozey’s brand promise.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Manager level

Key Responsibilities

  • •Lead day-to-day store operations including scheduling, team coordination, floor set updates, and maintaining store presentation.
  • •Ensure operational discipline across inventory management, shipments/transfers, vendor oversight, and budget awareness.
  • •Build, refine, and enforce simple SOPs to support smooth, consistent, scalable store operations.
  • •Track, analyze, and report sales and performance metrics, turning insights into actions that improve conversion and transaction value.
  • •Recruit, develop, and motivate a high-performing team while driving customer-first interactions and elevated customer experience.

Pay and Benefits

Perks:Paid LeaveHealth Insurance

Key Requirements

  • •3–5+ years in a retail store leadership role with strong operational, team-building, and customer service experience.
  • •Hands-on builder mindset—improves systems, solves problems, and rolls up sleeves to get work done.
  • •Strong organization and comfort running store operations with effective structure and SOPs.
  • •Ability to use data and dashboards to coach, plan, and improve store performance.
  • •Excellent communication and motivation skills for training, listening, and energizing a team.
Experience:Retail
Skills:LeadershipProblem-solvingCommunicationCoachingOrganization
Tech Stack:DashboardsData

Company Brief

Cozey
Direct-to-consumer brand offering smart home and sleep products, including app-controlled heating blankets and sleep accessories designed to provide personalized warmth and comfort. Sells through its website and supports products with companion mobile apps and customer service.
Industry: Smart Home Devices
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