Renewals Manager

Mixpanel
New York, United States
Workplace: HybridFull timeUSD 93,500 - 126,500Function: Customer Success & Account ManagementSkills: ["Commercial judgment","Customer empathy","Forecasting","Cross-functional collaboration","Negotiation"]

Own the end-to-end renewal cycle for a defined territory, from early risk identification through contract close. Drive on-time, on-value renewals by negotiating multi-year and multi-product agreements, maintaining a rolling forecast, and partnering with Customer Value, Sales, Finance, Deal Desk, Legal, and Sales Ops. Analyze ARR, churn signals, and renewal metrics to prioritize interventions, defend differentiated value against competitive pressure, and build scalable renewal playbooks.

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FursaFursa
Mixpanel
Mixpanel
1 day ago

Renewals Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Own the end-to-end renewal cycle for a defined territory, from early risk identification through contract close. Drive on-time, on-value renewals by negotiating multi-year and multi-product agreements, maintaining a rolling forecast, and partnering with Customer Value, Sales, Finance, Deal Desk, Legal, and Sales Ops. Analyze ARR, churn signals, and renewal metrics to prioritize interventions, defend differentiated value against competitive pressure, and build scalable renewal playbooks.
Location: New York, United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Own the end-to-end renewal process for an assigned territory, managing quote-to-close with accuracy and urgency.
  • •Negotiate contract renewals using commercial judgment to protect customer relationships and maximize contract value.
  • •Maintain a rolling 90–120-day forecast and analyze renewal data to identify trends and risks.
  • •Engage decision-makers early to understand budget cycles, stakeholder maps, approval processes, and blockers.
  • •Proactively identify risk signals and partner with Customer Success, Deal Desk, Legal, Finance, and Sales to protect retention.

Pay and Benefits

Salary: USD 93,500 - 126,500
Equity and Bonus:Equity
Perks:Health InsuranceVisionDentalWellness StipendPaid LeaveParental LeaveVolunteer Time401k

Key Requirements

  • •Track record of quota achievement in renewals, account management, or sales in a B2B SaaS environment.
  • •Experience negotiating contracts with commercial and procurement stakeholders, including multi-year or multi-product deals.
  • •Ability to manage a high-volume book of business while maintaining forecast accuracy and customer satisfaction.
  • •Comfort working with ARR data, churn signals, and renewal metrics to drive prioritization decisions.
  • •Experience partnering cross-functionally with CS, Finance, Legal, and Sales Ops to close complex deals.
Experience:B2B SaaSProduct analytics
Skills:Commercial judgmentCustomer empathyForecastingCross-functional collaborationNegotiation
Languages:English
Tech Stack:SalesforceGong

Company Brief

Mixpanel
Provides a product analytics and user-behavior platform that helps companies measure engagement, retention, and conversions. Mixpanel delivers event-based analytics, funnels, cohorts, and customizable reports to inform product decisions and optimize user experiences.
Industry: Data Infrastructure
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn