Hardware Product Manager, Consumer Commerce

Own the product roadmap for OpenAI’s consumer hardware ecommerce platform, driving business impact and customer success across discovery, purchase, and service. Translate customer needs and partner input into clear requirements and prioritized backlog, partnering closely with engineering to ship and test high-quality software. Guide a unified commerce experience spanning hardware purchases and software subscriptions, and make roadmap decisions based on customer experience, operational realities, and engineering capacity.