Senior Customer Development Representative (Beijing, BJ, CN, 100005)

HSBC
Beijing
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Interpersonal skills","Presentation skills","Customer service","Sales attitude","Communication"]

Proactively manage a portfolio of clients and become a trusted advisor, leading strategic discussions at a portfolio level by understanding client business needs and delivering creative, flexible customer solutions. After closing sales, ensure a proper handover of the customer relationship to the appropriate relationship managers. Provide excellent customer service by accurately resolving enquiries and complaints, contribute to team building, and help deliver fair outcomes while maintaining orderly and transparent market conduct.

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FursaFursa
HSBC
HSBC
1 day ago

Senior Customer Development Representative (Beijing, BJ, CN, 100005)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Proactively manage a portfolio of clients and become a trusted advisor, leading strategic discussions at a portfolio level by understanding client business needs and delivering creative, flexible customer solutions. After closing sales, ensure a proper handover of the customer relationship to the appropriate relationship managers. Provide excellent customer service by accurately resolving enquiries and complaints, contribute to team building, and help deliver fair outcomes while maintaining orderly and transparent market conduct.
Location: Beijing
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Proactively manage a complex client portfolio and lead strategic dialogues at portfolio level.
  • •Deliver creative and flexible customer solutions based on clients’ business requirements.
  • •Hand over customer relationships properly to relationship managers after closing sales.
  • •Provide excellent customer service by ensuring enquiries and complaints are resolved to customers’ satisfaction.
  • •Participate in team building and contribute suggestions for work improvement while delivering fair outcomes.

Key Requirements

  • •University degree or above (recognized by the state).
  • •Strong interpersonal skills and effective presentation skills.
  • •Well-developed service and sales attitude, with the ability to work under pressure.
  • •Presentable, outgoing, and persuasive.
  • •Good oral and written English is preferable.
Education:Bachelor's
Skills:Interpersonal skillsPresentation skillsCustomer serviceSales attitudeCommunication
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn