VP, Business Assurance and Operations (Singapore, 01, SG, 117439)

HSBC
Singapore
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 5+ yearsSkills: ["People leadership","Negotiation","Analytical thinking","Documentation","Organization"]

Provide independent oversight of onboarding and sales operations to strengthen governance, operational discipline, and control effectiveness. Own and evolve the channel assurance framework, ensuring consistent control testing, issue identification, and remediation tracking. Drive continuous improvement through process simplification and streamlining, and lead transformational change initiatives. Build and develop a high-performing team to deliver control and process enhancements at pace while reducing complexity and improving experience without compromising risk management.

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FursaFursa
HSBC
HSBC
1 day ago

VP, Business Assurance and Operations (Singapore, 01, SG, 117439)

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Last checked: 16 hours agoStatus: Live

Job Summary

Provide independent oversight of onboarding and sales operations to strengthen governance, operational discipline, and control effectiveness. Own and evolve the channel assurance framework, ensuring consistent control testing, issue identification, and remediation tracking. Drive continuous improvement through process simplification and streamlining, and lead transformational change initiatives. Build and develop a high-performing team to deliver control and process enhancements at pace while reducing complexity and improving experience without compromising risk management.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Sr. Director level

Key Responsibilities

  • •Provide independent oversight of onboarding and sales operations to strengthen governance, operational discipline, and control effectiveness.
  • •Own and evolve the channel assurance framework, ensuring consistent control testing, issue identification, and remediation tracking.
  • •Drive continuous improvement across processes and controls through simplification, standardization, and streamlining initiatives.
  • •Identify opportunities to reduce complexity and improve efficiency and experience while maintaining robust risk management.
  • •Lead transformational change initiatives and build/develop a high-performing team to deliver control and process enhancements at pace.

Pay and Benefits

Perks:Flexible Working

Key Requirements

  • •Degree holder with 5+ years’ relevant retail banking/financial institution experience and knowledge.
  • •Proven track record managing effective control/operations teams with strong people leadership and motivation skills.
  • •Forward-thinking and improvement-driven approach.
  • •Strong business development and negotiation skills to partner effectively with internal and external stakeholders.
  • •Highly organised and analytical with strong documentation skills; able to manage multiple tasks with minimal supervision.
Experience:5+ yearsRetail banking
Skills:People leadershipNegotiationAnalytical thinkingDocumentationOrganization

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn