Sales Associate, Setia City Mall (SHAH ALAM, 10, MY, 40170)

Crocs Inc.
Malaysia
Workplace: OnsiteFull timeFunction: SalesExperience: 1-2 yearsEducation: high_schoolSkills: ["Customer service","Teamwork","Communication","Sales-driven mindset","Attention to detail"]

Deliver exceptional in-store customer service using the C.H.A.R.M. model, educate consumers on products, and support promotions and events. Assist with store operations across departments, including consumer service, merchandising, visual presentation, and stock room tasks. Manage daily retail fundamentals such as POS operations, stock replenishment, pricing/markdowns, loyalty program promotions, and cleanliness standards. Lead by example to improve key performance indicators alongside Store Management.

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Crocs Inc.
Crocs Inc.
7 hours ago

Sales Associate, Setia City Mall (SHAH ALAM, 10, MY, 40170)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Deliver exceptional in-store customer service using the C.H.A.R.M. model, educate consumers on products, and support promotions and events. Assist with store operations across departments, including consumer service, merchandising, visual presentation, and stock room tasks. Manage daily retail fundamentals such as POS operations, stock replenishment, pricing/markdowns, loyalty program promotions, and cleanliness standards. Lead by example to improve key performance indicators alongside Store Management.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Deliver outstanding consumer service using the C.H.A.R.M. service model.
  • •Proactively help create an enjoyable team environment by sharing suggestions, ideas, and concerns.
  • •Assist in store departments (consumer service, product knowledge and placement, visual presentation, and stock room management).
  • •Support daily retail operations including POS management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and cleanliness/recovery standards.
  • •Follow Asset Protection policies to prevent shortage and support inventory control and compliance procedures.

Key Requirements

  • •Be 18 years or older.
  • •Possess at least SPM / O Level or above.
  • •Have at least 1 to 2 years of working experience, preferably in retail.
  • •Fluent in English; proficiency in other languages is an advantage.
  • •Have basic computer proficiency (Microsoft Word, Excel, Email) and be able to operate a retail Point of Sale (POS) system.
Experience:1-2 yearsRetail
Education:High School
Skills:Customer serviceTeamworkCommunicationSales-driven mindsetAttention to detail
Languages:English
Tech Stack:Microsoft WordMicrosoft ExcelEmailPoint of Sale (POS)

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn