Aragon Ballroom - Usher/Scanner/ID Checker/Coat Check

Live Nation Entertainment
Chicago
Workplace: OnsitePart timeUSD 16.6 - 20 hourlyFunction: Hospitality & Food ServiceEducation: high_schoolSkills: ["Communication","Customer service","Time management","Critical thinking","Teamwork"]

Interact with guests at the venue to ensure an enjoyable experience. Welcome guests, scan tickets, validate IDs, and check VIP lists at entrances. Assist patrons with directions, seating locations, emergencies, and guest complaints while helping keep the venue safe, clean, and presentable. Handle coat check duties, including receiving coats, issuing claim tickets, processing payments, and managing lost and found requests.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
5 months ago

Aragon Ballroom - Usher/Scanner/ID Checker/Coat Check

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Interact with guests at the venue to ensure an enjoyable experience. Welcome guests, scan tickets, validate IDs, and check VIP lists at entrances. Assist patrons with directions, seating locations, emergencies, and guest complaints while helping keep the venue safe, clean, and presentable. Handle coat check duties, including receiving coats, issuing claim tickets, processing payments, and managing lost and found requests.
Location: Chicago
Workplace: Onsite
Employment Type: Part time
Job Function: Hospitality & Food Service

Key Responsibilities

  • •Welcome guests, scan tickets upon entry, and allow entry for guests with valid tickets while directing guests with invalid tickets to their recourse.
  • •Provide usher support by helping guests locate seats, checking tickets for seating areas, and assisting guests with special needs.
  • •Check guest IDs and ensure they are valid and meet legal drinking age requirements.
  • •Handle coat check by taking coats, issuing claim tickets, ensuring correct coat return, taking payments as needed, and managing lost and found items.
  • •Support event safety by guiding guests to exits during emergencies, monitoring crowd behavior, answering questions, and following health and safety guidelines.

Pay and Benefits

Salary: USD 16.6 - 20 hourly
Perks:Concert TicketsStudent LoanAdoption Support

Key Requirements

  • •Be at least 18 years of age.
  • •Have a friendly customer service attitude and exceptional communication skills.
  • •Demonstrate a sense of urgency, time management, and critical thinking for fast-paced situations.
  • •Be able to work in a fast-paced environment.
  • •Preferred: have a high school diploma or equivalent and at least 2 years in customer service and communications.
Education:High School
Skills:CommunicationCustomer serviceTime managementCritical thinkingTeamwork
Certifications:BASSET

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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Glassdoor: 3.7
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