Sr. Account Manager (UCAN - FLEX)

Netflix
New York
Workplace: OnsiteFull timeUSD 150,000 - 210,000 annuallyFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Client service","Relationship management","Process rigor","Problem-solving","Cross-functional coordination","Data-driven communication","Project management","Verbal communication","Written communication"]

Lead end-to-end pre-to-post sale campaign execution for Netflix’s FLEX model across Fortune 500 enterprise and agency partners. Own strategic media planning, RFP support, campaign kickoffs, and weekly pacing meetings, partnering with Client Partners, Sales, and Ads Operations to ensure flawless delivery and client service. Use data to provide measurement insights, manage escalations, collaborate on custom creative, and support training and onboarding for the AM organization.

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FursaFursa
Netflix
Netflix
1 day ago

Sr. Account Manager (UCAN - FLEX)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead end-to-end pre-to-post sale campaign execution for Netflix’s FLEX model across Fortune 500 enterprise and agency partners. Own strategic media planning, RFP support, campaign kickoffs, and weekly pacing meetings, partnering with Client Partners, Sales, and Ads Operations to ensure flawless delivery and client service. Use data to provide measurement insights, manage escalations, collaborate on custom creative, and support training and onboarding for the AM organization.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Partner with sales and strategic accounts to understand needs and present Netflix solutions.
  • •Lead strategic media planning and contribute to RFP responses covering packaging, pricing, and targeting.
  • •Host weekly Pipeline & Pacing meetings and campaign kickoff meetings to align on launches and gather assets.
  • •Oversee ad campaign delivery performance, partner on optimizations, and support upsell tactics.
  • •Collaborate with Ads Operations for order implementation and troubleshooting, and provide measurement insights via post-campaign wrap reports.

Pay and Benefits

Salary: USD 150,000 - 210,000 annually
Perks:Health Insurance401kEquityDisabilityPaid Leave

Key Requirements

  • •5+ years in account management and/or sales planning in the digital media industry, focused on Fortune 500 enterprise and complex multi-agency relationships.
  • •Strong client service and relationship management skills to build trust and loyalty.
  • •Experience managing deals across multiple deal types (DIO, Programmatic Guaranteed, PMP, Live), with programmatic experience required.
  • •Data fluency to translate insights into data-driven storytelling and guide client investment decisions.
  • •Experience responding to and contributing to RFPs and managing projects across multiple stakeholders, with excellent verbal and written communication.
Experience:5+ yearsDigital mediaAdvertisingProgrammaticEnterpriseMulti-agencyFortune 500
Skills:Client serviceRelationship managementProcess rigorProblem-solvingCross-functional coordinationData-driven communicationProject managementVerbal communicationWritten communication
Tech Stack:FLEXRFPMedia plan generationProgrammatic GuaranteedPMPLiveDIOPipeline & Pacing meetingsNielsenISpotIntegral Ad ScienceDoubleVerifyKantar

Company Brief

Netflix
Global subscription streaming service that produces and distributes movies, TV series, and games across multiple devices, operating worldwide with extensive original content and localized offerings.
Industry: Streaming Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Los Gatos, United States
Founded: 1997
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