Broker Account Management Privatkunden (m/w/d) 80-100%

Zurich Insurance
Zurich
Workplace: HybridFull timeFunction: Communications, PR & CommunitySkills: ["Customer orientation","Solution-oriented mindset","Relationship management","Proactivity","Quality focus"]

Manage and develop assigned broker relationships in Zurich’s non-life private customer segment, serving as the primary point of contact for insurance questions, quotes, special cases, and administrative requests. Build partner trust through phone, email, and on-site visits, and ensure broker portfolio management including offer creation, handling cancellations, and related portfolio activities. Support the team with additional special roles or tasks as needed.

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FursaFursa
Zurich Insurance
Zurich Insurance
14 hours ago

Broker Account Management Privatkunden (m/w/d) 80-100%

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Manage and develop assigned broker relationships in Zurich’s non-life private customer segment, serving as the primary point of contact for insurance questions, quotes, special cases, and administrative requests. Build partner trust through phone, email, and on-site visits, and ensure broker portfolio management including offer creation, handling cancellations, and related portfolio activities. Support the team with additional special roles or tasks as needed.
Location: Zurich
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Provide professional support to assigned brokers as the main contact for all non-life private customer insurance questions and requests.
  • •Maintain partner relationships with brokers via phone, email, and on-site visits.
  • •Manage and expand each broker’s insurance portfolio, including creating quotes, processing cancellations, and handling portfolio changes.
  • •Take on different special roles or tasks within the team when needed.
  • •Act as a smart, solution-focused point of support for brokers regarding offers, special cases, and administrative needs.

Key Requirements

  • •Completed commercial training or equivalent, with additional training in insurance being an advantage.
  • •Experience in the insurance or financial services industry is mandatory.
  • •Proven relationship management with independent sales partners and internal stakeholders.
  • •Independent, proactive, solution-oriented working style with high customer focus and quality standards.
  • •Native-level German in speech and writing; French or Italian is an advantage.
Experience:InsuranceFinancial services
Skills:Customer orientationSolution-oriented mindsetRelationship managementProactivityQuality focus
Languages:GermanFrenchItalian

Company Brief

Zurich Insurance
Zurich Insurance Group is a global insurance company offering a wide range of general insurance and life insurance products and services to individuals, small businesses and large corporations across multiple markets worldwide.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1872
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn