Business Operations Associate - Full Time

CarMax
Kentucky
Workplace: OnsiteFull timeUSD 15 - 21 hourlyFunction: Business OperationsSkills: ["Customer service","Communication","Organizational skills","Multitasking","Confidentiality"]

Support store operations by processing and auditing paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation. Manage auction and appraisal transactions to ensure accurate titles, payoffs, and funding paperwork. Handle cash management tasks such as receiving payments, preparing deposits, and following security protocols. Provide customer service, perform clerical data entry and reconciliation, and assist multiple departments while maintaining CarMax EH&S standards.

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FursaFursa
CarMax
CarMax
2 months ago

Business Operations Associate - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Support store operations by processing and auditing paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation. Manage auction and appraisal transactions to ensure accurate titles, payoffs, and funding paperwork. Handle cash management tasks such as receiving payments, preparing deposits, and following security protocols. Provide customer service, perform clerical data entry and reconciliation, and assist multiple departments while maintaining CarMax EH&S standards.
Location: Kentucky
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit retail and wholesale sales paperwork, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and support store operations with clerical duties like filing, data entry, and reconciliation, while following EH&S requirements.

Pay and Benefits

Salary: USD 15 - 21 hourly
Perks:Paid LeavePaid Holidays

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Flexibility to work varied schedules, including nights, weekends, and holidays.
Skills:Customer serviceCommunicationOrganizational skillsMultitaskingConfidentiality
Tech Stack:Microsoft OfficeData entry systems

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn