Workspace Experience Lead

Booking Holdings
New York
Workplace: OnsiteFull timeUSD 116,100 - 141,900 annuallyFunction: Administration & Executive AssistanceExperience: 7-10 yearsEducation: bachelorsSkills: ["Communication","Stakeholder management","Analytical skills","Organizational skills","Problem-solving"]

Lead day-to-day workplace operations and facilities for the primary New York office, while ensuring consistent standards across regional locations. Oversee safety, cleanliness, hospitality, and service delivery, serve as the senior escalation point for workplace issues, and drive continuous improvement and operational efficiency. Manage vendors, contracts, budgets, forecasting, and workplace projects (buildouts, relocations, refurbishments) while partnering closely with People, IT, Security, Legal, Finance, and Risk & Compliance.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Booking Holdings
Booking Holdings
1 month ago

Workspace Experience Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 41 days agoStatus: Live

Job Summary

Lead day-to-day workplace operations and facilities for the primary New York office, while ensuring consistent standards across regional locations. Oversee safety, cleanliness, hospitality, and service delivery, serve as the senior escalation point for workplace issues, and drive continuous improvement and operational efficiency. Manage vendors, contracts, budgets, forecasting, and workplace projects (buildouts, relocations, refurbishments) while partnering closely with People, IT, Security, Legal, Finance, and Risk & Compliance.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead workplace operations and facilities for the New York office while supporting consistency across regional sites.
  • •Ensure offices meet high standards for safety, functionality, cleanliness, hospitality, and service delivery.
  • •Serve as a senior escalation point for workplace issues and lead onsite team performance and daily priorities.
  • •Drive continuous improvement, standardization, and operational efficiency across multiple locations.
  • •Manage workplace projects (buildouts, relocations, refurbishments, expansions) and oversee vendors, contracts, budgets, forecasting, and resource allocation.
Travel: Low travel

Pay and Benefits

Salary: USD 116,100 - 141,900 annually
Perks:Learning BudgetWellness Stipend

Key Requirements

  • •7 to 10 years of experience in workplace operations, facilities management, corporate real estate, hospitality, or a related field.
  • •Experience supporting multi-site or regional office operations in a fast-paced, high-growth environment.
  • •Prior people management experience, with ability to lead onsite and remote teams and influence cross-functional partners.
  • •Strong experience managing third-party vendors, contracts, and service delivery models.
  • •Strong fiscal oversight, including reviewing/approving invoices and managing an operations budget.
Experience:7-10 yearsWorkplace operationsFacilities managementCorporate real estateHospitalityMulti-site offices
Education:Bachelor's in Business, Real Estate, Facilities Management, or a related field
Skills:CommunicationStakeholder managementAnalytical skillsOrganizational skillsProblem-solving
Certifications:CFMMCRCPR/AEDOSHA training

Company Brief

Booking Holdings
Operates a portfolio of online travel and related services brands, including Booking.com, Priceline, Agoda, and Kayak, providing lodging reservations, flights, and other travel products to consumers and partners worldwide.
Industry: TravelTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Norwalk, United States
Founded: 1997
WebsiteLinkedIn