Technical Account Manager

RTB House
Taiwan
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Time management","Attention to detail","Problem-solving","Analytical skills"]

Own client success for Deep Learning–powered performance advertising solutions by monitoring campaign delivery and key metrics daily, identifying underperformance, and driving timely technical optimizations. Plan and execute campaign setups, verify tracking code and troubleshoot tagging issues, and resolve integration problems between RTB House and client e-commerce platforms. Partner with account managers, sales, and HQ technical support, manage ticketed incidents via Jira, and continuously improve TAM best practices.

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RTB House
RTB House
1 day ago

Technical Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Own client success for Deep Learning–powered performance advertising solutions by monitoring campaign delivery and key metrics daily, identifying underperformance, and driving timely technical optimizations. Plan and execute campaign setups, verify tracking code and troubleshoot tagging issues, and resolve integration problems between RTB House and client e-commerce platforms. Partner with account managers, sales, and HQ technical support, manage ticketed incidents via Jira, and continuously improve TAM best practices.
Location: Taiwan
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Monitor campaign pacing, delivery, and key performance metrics daily, and propose optimization solutions when performance underperforms.
  • •Plan and execute campaign setups aligned to client objectives, including verifying tracking code and troubleshooting tagging or feed issues.
  • •Investigate and resolve technical issues such as discrepancies, frequency analysis, publisher/host performance, and tag drop-offs.
  • •Manage integrations between RTB House systems and client e-commerce platforms and provide rapid responses to performance-impacting incidents.
  • •Collaborate with account managers, sales teams, and HQ technical support; handle requests via Jira in line with SLA timelines and improve TAM best practices.

Key Requirements

  • •Excellent communication skills; fluency in English is required.
  • •Highly motivated and eager to learn in a fast-paced environment.
  • •Strong time management and attention to detail with the ability to review impact before taking action.
  • •Proactive problem-solving with strong analytical skills and ownership of challenges.
  • •Proven technical capability with HTML, JavaScript, REGEX, URL structures, or relevant web development skills, plus experience using web/network debugging tools and Excel/Google Sheets.
Experience:AdTechDigital advertisingPerformance marketingE-commerce
Skills:CommunicationTime managementAttention to detailProblem-solvingAnalytical skills
Languages:English
Tech Stack:HTMLJavaScriptREGEXURL structuresChrome DevToolsPostmanCharles ProxyFiddlerMicrosoft ExcelGoogle SheetsJiraGoogle AnalyticsGTMShopifyAppsFlyerBranchAdjustA/B testingIncrementality testingCookies

Company Brief

RTB House
Provides programmatic advertising and ad tech solutions using deep learning for personalized ad delivery, real-time bidding, and performance optimization across display, video, and mobile channels globally.
Industry: Advertising Media Groups
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Warsaw, Poland
Founded: 2012
WebsiteLinkedIn