Assistant Boutique Director

Audemars Piguet
Miami
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 3-5 yearsSkills: ["Crm","Leadership","Communication","Relationship management","Coaching","Client engagement"]

Support the Boutique Director in day-to-day operations of a Bal Harbour boutique, drive sales performance and client experience, coach a high-performing team, uphold brand standards, manage CRM and client retention, and step in for the Director when needed in a fast-paced luxury retail setting.

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Audemars Piguet
Audemars Piguet
4 months ago

Assistant Boutique Director

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Source: Company careers pageValidated by: Fursa AI
Last checked: 37 minutes agoStatus: Live

Job Summary

Support the Boutique Director in day-to-day operations of a Bal Harbour boutique, drive sales performance and client experience, coach a high-performing team, uphold brand standards, manage CRM and client retention, and step in for the Director when needed in a fast-paced luxury retail setting.
Location: Miami
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Support the Boutique Director in driving daily operations, boutique performance, and profitability, ensuring achievement of sales targets, KPIs, and an elevated luxury client experience across all touchpoints.
  • •Lead by example on the sales floor, delivering personalized service, storytelling, and relationship building while coaching the team to cultivate meaningful, long-term client relationships.
  • •Demonstrate and instill a deep understanding of the brand, championing AP’s heritage, craftsmanship, values, and luxury service standards in all client and team interactions.
  • •Monitor boutique performance and business results, proactively identifying opportunities to enhance sales, client development, CRM effectiveness, and operational efficiency.
  • •Foster a collaborative, high-performance culture, coaching, mentoring, and inspiring team members through accountability, inclusivity, and excellence.

Key Requirements

  • •3–5 years’ experience in fine watchmaking or high-end luxury retail, with a strong passion for craftsmanship, luxury storytelling, and client engagement.
  • •Proven expertise in CRM, clientele development, and relationship management, with a track record of building long-term, high-value client relationships.
  • •Demonstrated leadership capabilities, including strong coaching, mentoring, onboarding, and people development skills.
  • •Strong business acumen with excellent organizational skills and attention to detail, enabling effective KPI management and operational execution.
  • •Excellent communication, interpersonal, and problem-solving abilities, with confidence in managing sensitive client situations.
Experience:3-5 yearsLuxury retailLuxury goods
Skills:CrmLeadershipCommunicationRelationship managementCoachingClient engagement
Languages:English

Company Brief

Audemars Piguet
Swiss manufacturer of high-end mechanical watches and luxury timepieces, known for iconic designs like the Royal Oak and for traditional craftsmanship blended with contemporary innovation.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Le Brassus, Switzerland
Founded: 1875
WebsiteLinkedIn