Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Communication","Customer focus","Relationship building","Problem-solving","Adaptability"]

Coordinate and manage the rental experience for construction customers by responding to inbound leads, guiding customers through the rental process, and maintaining relationships to ensure high satisfaction. Build new and expanded customer accounts by educating contractors on how EquipmentShare can save and help them earn more while improving efficiency. Resolve customer inquiries quickly and develop sales strategies to grow market share using EquipmentShare’s proprietary T3 technology.

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EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Coordinate and manage the rental experience for construction customers by responding to inbound leads, guiding customers through the rental process, and maintaining relationships to ensure high satisfaction. Build new and expanded customer accounts by educating contractors on how EquipmentShare can save and help them earn more while improving efficiency. Resolve customer inquiries quickly and develop sales strategies to grow market share using EquipmentShare’s proprietary T3 technology.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process
  • •Build relationships with contractors and construction company principals to grow the customer base
  • •Maintain and update existing customer relationships to ensure 100% satisfaction
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and communications
  • •Develop new sales strategies and techniques to increase market share and improve customer experience

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveGym Membership

Key Requirements

  • •High school diploma or equivalent
  • •Strong interpersonal and problem-solving skills
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process
  • •Act as a great listener and focus on solving customers’ problems
  • •Adapt to a fast-paced, growing company and stay educated on EquipmentShare products and services
Education:High School
Skills:CommunicationCustomer focusRelationship buildingProblem-solvingAdaptability
Tech Stack:T3 technologyEquipmentShare products and services

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn