Growth Product Manager

GoGoGrandparent
United States
Workplace: RemoteFull timeUSD 150,000 - 170,000 annuallyFunction: Product ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Attention to detail","Multitasking","Project management","Interpersonal skills","Communication"]

Own the end-to-end “Rides” product funnel, from first touch through registration, to improve conversion and long-term value. Use customer research, phone operator feedback, and data analysis to identify and prioritize the highest-impact opportunities. Design, run, and analyze A/B tests across phone and CRM flows, partner with Customer Service to improve call conversion, and collaborate with engineering, ops, and QA to deliver high-quality rollouts.

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GoGoGrandparent
GoGoGrandparent
3 days ago

Growth Product Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Own the end-to-end “Rides” product funnel, from first touch through registration, to improve conversion and long-term value. Use customer research, phone operator feedback, and data analysis to identify and prioritize the highest-impact opportunities. Design, run, and analyze A/B tests across phone and CRM flows, partner with Customer Service to improve call conversion, and collaborate with engineering, ops, and QA to deliver high-quality rollouts.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Own the “Rides” product funnel end to end, from first touch through registration.
  • •Identify and prioritize highest-impact opportunities to improve conversion using data, operator feedback, and customer insights.
  • •Design, run, and analyze A/B tests on phone and CRM flows to drive measurable improvements.
  • •Work with Customer Service Representatives to understand call dynamics, test scripts, and improve in-call conversion.
  • •Conduct user research, develop success metrics and hypotheses, and collaborate with engineering, ops, and QA for quality execution and rollouts.

Pay and Benefits

Salary: USD 150,000 - 170,000 annually
Perks:Health Insurance401kPaid LeaveParental Leave

Key Requirements

  • •Bachelors’ degree.
  • •3+ years of experience in full-cycle product development in a non-managerial role.
  • •Ability to write SQL queries to generate and explore data.
  • •Experience analyzing data in spreadsheets to support decision-making.
  • •Skilled in running A/B tests (e.g., pricing, engagement, provider incentives).
Experience:3+ years
Education:Bachelor's
Skills:Attention to detailMultitaskingProject managementInterpersonal skillsCommunication
Tech Stack:SQLA/B testingCRMSpreadsheets

Eligibility

Nationality:US National
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

GoGoGrandparent
Provides a phone-based service that helps seniors and non-tech users access rideshare, delivery, and other on-demand services by connecting them to drivers and service providers through a concierge-style platform.
Industry: Mobility Platforms
Company Size: Small (11 to 50 employees)
Growth: Early Stage Startup
Headquarters: Santa Monica, United States
Founded: 2014
WebsiteLinkedIn