People Operations Analyst

F5
Guadalajara
Workplace: HybridFull timeFunction: Business OperationsSkills: ["Multitasking","Confidentiality","Organization","Customer service","Analytical thinking","Problem-solving","Communication","Adaptability","Training","Mentoring"]

Support HR operations for F5 teams across LATAM, Canada, and the United States, with a focus on Mexico-based employee documentation and the employee lifecycle. Manage onboarding and personnel file completeness, process HR transactions in Workday and ServiceNow, respond to inquiries and cases, and complete document audits and uploads for internal/external needs. Collaborate with stakeholders to meet turnaround times, adapt to process/system changes, and assist with training and special projects.

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FursaFursa
F5
F5
2 days ago

People Operations Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Support HR operations for F5 teams across LATAM, Canada, and the United States, with a focus on Mexico-based employee documentation and the employee lifecycle. Manage onboarding and personnel file completeness, process HR transactions in Workday and ServiceNow, respond to inquiries and cases, and complete document audits and uploads for internal/external needs. Collaborate with stakeholders to meet turnaround times, adapt to process/system changes, and assist with training and special projects.
Location: Guadalajara
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Maintain Mexico-based employee documentation and files.
  • •Support new employee orientations and ensure complete personnel files, including legal document signing requests.
  • •Perform HR/related activities in HRIT tools (primarily Workday and ServiceNow) across the employee lifecycle.
  • •Assist with document audits, including scanning/sending/uploading documentation for internal/external audits and legal/HR business partner requirements.
  • •Process HR transactions per SOPs, receive/respond to email inquiries and cases, and meet established turnaround times.

Key Requirements

  • •Ability to manage both structured and unstructured environments under pressure with changing priorities and timelines.
  • •Excellent consultative, organization, customer service, analytical, and problem-solving skills.
  • •Excellent written and verbal communication skills in English & Spanish.
  • •A Certificate or Bachelors Degree in Human Resources or Business Management.
  • •If no formal degree/certificate, a record of strong experience in an operations role is acceptable.
Education:
Skills:MultitaskingConfidentialityOrganizationCustomer serviceAnalytical thinkingProblem-solvingCommunicationAdaptabilityTrainingMentoring
Languages:EnglishSpanish
Tech Stack:WorkdayServiceNowHCM

Company Brief

F5
Provides application delivery networking, load balancing, and security solutions for on-premises and cloud environments, helping organizations optimize, secure, and scale applications and APIs across multi-cloud infrastructures.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Seattle, United States
Founded: 1996
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn